Kuroshima Island Ski Vacations

Yes, staff very helpful

Amazing room, club house, views, staff

The stay was excellent. The staff were very professional. There is a chinese front desk receptionist explained everthing in very details. It was my birthday date when i checked in. I enjoyed the room, your hotel faciliy and cleaniness.

Exceptional in every way. Attention to detail is amazing. From the front desk reception to Mr Kinoshita who

Beautiful, unique property in the historic centre of Nagasaki.

Ultra modern with excellent views of the bay and the city. To get to the hotel, you enter the ground floor of the building and take the elevator to the seventh floor for the lobby and reception. The first person to greet your arrival is Hashimoto, who instantly makes you feel like a valued customer or, maybe, a warmly received family member. What a pleasant introduction to this hotel. And, throughout our four-day stay, he seemed to always be on the ground level, greeting, opening car doors, and generally making one feel good. We loved the available lighting choices in our room, the automatic opening and soft closing of all the doors, the size of our closet, and the comfort of the bed. Each morning was a delicious breakfast with great views. This hotel is an excellent choice while visiting Nagasaki. As you exit the train station, turn to your right, and, Voila, there it is!

Yes, staff very helpful

Amazing room, club house, views, staff

The stay was excellent. The staff were very professional. There is a chinese front desk receptionist explained everthing in very details. It was my birthday date when i checked in. I enjoyed the room, your hotel faciliy and cleaniness.

We enjoyed our 2 night stay. The large bath has some issues with being clean...maybe it is just old. Breakfast has a lot of choices, but half is Japanese style. The room was comfortable.

The stay was excellent. The staff were very professional. There is a chinese front desk receptionist explained everthing in very details. It was my birthday date when i checked in. I enjoyed the room, your hotel faciliy and cleaniness.

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.