Kakuuto Ski Vacations

Lovely Hotel, our room was very spacious and comfortable. The staff were very helpful. Would definitely stay here again.

The buffet style breakfast was great. Quiet and safe neighborhood, staff was very helpful with questions about area attractions. I stayed for over a week at the hotel. It was a quaint and beautiful place. The outside perimeter was gated with beautiful setting areas. Highly recommended!

The room was mostly clean, minus a large insect on my window and some food mess on the bathroom floor. The water took a long time to become hot, and the heat in the room was a bit archaic. The bath also didn’t drain properly at first. There also wasn’t much sound insulation between the rooms. But I did enjoy the location of where the hotel was, the morning coffee, and the staff was very kind. Overall I’d say it was a decent place to sleep at night, and I’d advise you to let the water get hot before you get in the shower.

Staff were extremely nice and kind. We felt welcome from the start. We were greeted every morning with delicious, freshly made cappuccino, which was included with breakfast. Breakfast was very simple and fresh, worth more than its price. It included fresh rolls, cheese, cold cuts, hard boiled eggs, cereal, a wide selection of pastries and fruit. The room was clean and had a nice smell. The staff were always smiling and helpful. We walked or took metro to the see main attractions, a metro station is close by.

Hotel was clean and breakfast ok. Very poor customer service on arrival. Ignored at check in and unwelcoming. Delay on room being ready. First impressions count!

The staff is incredibly helpful and kind!

This is my favorite hotel

From start to finish, the staff were very attentive and helpful. The amenities were so great and clean. A really nice gym with techno equipment. The rooms were really well decorated as well. I would definitely stay here again.

La mejor atención que he recibido de todos los hoteles donde he ido. El staff es súper amable, la limpieza fue impecable y el mantenimiento ni hablar. Nos sentimos muy bien atendidos y la locación es muy buena y central para visitar varios lugares emblemáticos.

Great staff and view

We thoroughly enjoyed our stay, it was perfect for a 5 night stay in NYC. Staff were friendly and helpful and the housekeeping was exceptional

Beautiful & clean property! Kind & polite staff! Excellent rooms! Wonderful walking trails. Very good food at Catalina Cafe & Bashi! Nice gym. Pools were crowded and noisy. 21 and over pool had extremely loud music Saturday afternoon… we couldn’t hold a conversation. Pool by gym was quiet and relaxing but isn’t included with stay. Apparently it is only for spa treatment clientele… without an accessible beach it may be hard to find a quiet place to swim unless you opt for a spa treatment.

Staff was very helpful and accommodating to guest The accommodations were great nice open rooms with full kitchen

Cleanliness, friendly staff and breakfast was awesome