Eastside Romantic Vacations

We love staying here. Always attentive We love the jacuzzi spa room it’s one of the main reasons we keep coming back. Another reason is Monica at Oliver’s She above and beyond. We not always try to visit if we stay over but even if we are just in the area. She always takes care of us knows our order. Last night we didn’t get back until about closing and she still made sure we got our usual to take to our room. She’s great. I appreciate too I wasn’t feeling great and we got late check out I so appreciate it. Even that hour helped a lot. Breakfast with room service was great great communication and right on time and delicious

The room service food was not to the standard of this great hotel .

The food waa great but valet waa exp

Parking is very confusing and expensive. Self parking in the lot was $56 overnight. Hotel guests do not receive any discounted rate. Check in was quick however, at check in there was information about the lounge access even though I had opted for that option when I booked. I went back to the desk to ask about where the lounge was and hours. When I got to the lounge, my key didn’t give me access to the executive lounge so had to go back and reprogram our keys. We headed down to the lobby about 9:30am, we waited 5 minutes for an elevator. We were on the 26th floor. When the elevator arrived, we managed to squeeze into a packed elevator. The elevator then stopped on nearly every floor, as people were all waiting but no room. When we got to the lobby, we saw that two of the three elevators had a “routine maintenance, out of order” sign. When we checked out, the person at the desk said, I guess we should have our signs on every floor. But then proceeded to do nothing. Overall, the hotel was clean and ok for one night, but there are some major opportunity for improvement. I would not stay here again.

The staff was so accommodating. Got a coupon for a discount at the spa. Valet parking prior to and after checking and check out, so we could go walk and sightseeing.

The room service food was not to the standard of this great hotel .

More variety for breakfast menu

We love staying here. Always attentive We love the jacuzzi spa room it’s one of the main reasons we keep coming back. Another reason is Monica at Oliver’s She above and beyond. We not always try to visit if we stay over but even if we are just in the area. She always takes care of us knows our order. Last night we didn’t get back until about closing and she still made sure we got our usual to take to our room. She’s great. I appreciate too I wasn’t feeling great and we got late check out I so appreciate it. Even that hour helped a lot. Breakfast with room service was great great communication and right on time and delicious

The food waa great but valet waa exp

The staff was so accommodating. Got a coupon for a discount at the spa. Valet parking prior to and after checking and check out, so we could go walk and sightseeing.

We love staying here. Always attentive We love the jacuzzi spa room it’s one of the main reasons we keep coming back. Another reason is Monica at Oliver’s She above and beyond. We not always try to visit if we stay over but even if we are just in the area. She always takes care of us knows our order. Last night we didn’t get back until about closing and she still made sure we got our usual to take to our room. She’s great. I appreciate too I wasn’t feeling great and we got late check out I so appreciate it. Even that hour helped a lot. Breakfast with room service was great great communication and right on time and delicious

The room service food was not to the standard of this great hotel .

Great location. Staff was friendly. Rooms were okay. Clean and comfortable bed.