Souss-Massa-Draa Romantic Vacations

The hotel was lovely. The communication with staff was difficult sometimes as 80% did not know how to speak English. There was very small ants around the outside and inside of the door to our hotel room when i made them aware they did not understand or didn't want to understand and did nothing to resolve the situation. Communication when ordering food was difficult ended up ordering double and paying more for certain items due to lack of understanding. If fluent in french then you are ok. Overall the hotel was beautiful.

The biggest attribute at this hotel is not the beautiful building, the amazing food or the calming atmosphere- it’s the combined staff. Literally everyone ( well, perhaps not the spa) meets you with a smile and you’re left in no doubt that you’re welcome and valued. Big shout out to Rida ( but equally want to recognise the other bar and restaurant staff and the endlessly cheerful pool guy and super helpful reception staff. I know why we returned here twice in 3 months - and despite the poor weather on this recent trip - we’ll be back.

Beautiful Hotel and beautiful location. I Will come back without a doubt.....

The hotel itself is really nice and well kept, close to the beach and private access. The sunset views are amazing from the hotel and beach. It was also really nice to have a view of the Kasbah Oufella from the beach side, perfect for an evening stroll. The staff were helpful and kind and we appreciated the security at the hotel which made us feel extra safe. The spa was very nice! Had a really nice a relaxing massage and would recommend getting a treatment from the spa. However, I would not recommend booking an all-inclusive or eat at any of the restaurants the hotel offers - you are better off eating outside! I got terrible food poisoning from the Moroccan restaurant on site and my friends also ended up getting food poisoning from the main hotel restaurant. This meant we lost a day in our activities that we paid for. We also found it strange that you have to pay daily to use the safe in the rooms. Other than that we did have a nice stay.

The hotel was lovely. The communication with staff was difficult sometimes as 80% did not know how to speak English. There was very small ants around the outside and inside of the door to our hotel room when i made them aware they did not understand or didn't want to understand and did nothing to resolve the situation. Communication when ordering food was difficult ended up ordering double and paying more for certain items due to lack of understanding. If fluent in french then you are ok. Overall the hotel was beautiful.

Beautiful Hotel and beautiful location. I Will come back without a doubt.....