West Texas Romantic Vacations

Staff was great and rooms were nice

Beautiful hotel on the river walk. Close to everything an out of town guest would need. Clean and comfortable.

Great hotel, friendly staff, beautiful location

The hotel was nice, staff made it great. The two gentlemen working the concierge were wonderful. I can't remember both of their names, but they were extremely helpful and friendly. Thurston had good happy hour drinks, but it was his whole vibe that made them exceptional! Would have been nice if there was a small store- or even complimentary- necessities for traveling. The front desk was kind and accommodating. The room was clean and spacious. Bathroom could use some updating. We had zero control over the temperature of the water- ranged in the extremes of boiling hot to freezing cold at random and there was no bathroom fan at all. Considering how much this hotel charges this brought the whole experience down. With the hot temperatures outside, not being able to take a relaxing shower was enough to sour the hotel stay over the course the multiple day stay. The hotel provided two complimentary bottles of water- $8 charge for the other. I feel like it should have been based on occupancy, in our case 3 comp bottles, so each person started their day with one. We were able to get a cup of ice water from the bar as needed. This wasn't a deal breaker, and probably would have gone unmentioned had the bathroom situation been better. At this point it was just "one more thing". I can't say we would stay again. I wouldn't want to risk the water temperature experience again. Although, the rest of our experience was nice.

Everyone was very friendly and the valet parking was fast and convenient.

Great hotel, friendly staff, beautiful location

Beautiful hotel on the river walk. Close to everything an out of town guest would need. Clean and comfortable.

The hotel was nice, staff made it great. The two gentlemen working the concierge were wonderful. I can't remember both of their names, but they were extremely helpful and friendly. Thurston had good happy hour drinks, but it was his whole vibe that made them exceptional! Would have been nice if there was a small store- or even complimentary- necessities for traveling. The front desk was kind and accommodating. The room was clean and spacious. Bathroom could use some updating. We had zero control over the temperature of the water- ranged in the extremes of boiling hot to freezing cold at random and there was no bathroom fan at all. Considering how much this hotel charges this brought the whole experience down. With the hot temperatures outside, not being able to take a relaxing shower was enough to sour the hotel stay over the course the multiple day stay. The hotel provided two complimentary bottles of water- $8 charge for the other. I feel like it should have been based on occupancy, in our case 3 comp bottles, so each person started their day with one. We were able to get a cup of ice water from the bar as needed. This wasn't a deal breaker, and probably would have gone unmentioned had the bathroom situation been better. At this point it was just "one more thing". I can't say we would stay again. I wouldn't want to risk the water temperature experience again. Although, the rest of our experience was nice.

The hotel lobby and shops were beautiful, and the access to the Alamo and shopping center were great! The hallways and elevators seem more like an old hotel with some bandaids on it to make it seem nicer. I know it’s historic, but I just think for the price it should have been nicer. The beds and pillows were very uncomfortable, and we couldn’t get the room a good temp, it was either hot or cold. The location is amazing tho!

Beautiful hotel on the river walk. Close to everything an out of town guest would need. Clean and comfortable.

Great hotel, friendly staff, beautiful location