Great Lakes Romantic Vacations

The staff was very friendly and helpful.

Exceptional service, great location, beautiful hotel

Staff was super friendly and rooms were clean. Definitely will come back

Clean room, staff were great and the valet was punctual and pleasant to deal with

Overall, we had a great stay at the Fairmont Royal York! The room was clean and the location was very convenient for Toronto sightseeing. That said, it would be helpful if coffee/tea were easier to access than having to call room service. The layout is a bit confusing, and I think basic morning amenities like coffee/tea/water should be clearly available given the price.

Exceptional service, great location, beautiful hotel

The staff was great. Everybody was friendly. The room was beautifully appointed, although maybe a little too heavy on electronics. I don't think every light switch needs to be a touch pad. And there were one or two things we couldn't figure out, such as the lighted mirror on the credenza: don't know where the controls for that were hiding. These are minor issues and do not take away from the splendid funishings in the room.

The staff was very friendly and helpful.

The room was fine. The menu for the connected restaurant, Hoyts was super underwhelming. If you look online at their menu, it is extensive and looks pretty good but once we got down to the restaurant, it was about a quarter of the offerings. We did not eat there. I booked a room with a city view and that is not the room that I got. The room overlooked a couple of industrial roofs with AC and heating units and other things like that and the backs of a couple ugly buildings. We absolutely did not have a city view by any stretch of the imagination which was super disappointing. When I booked my reservation confirmation said that I had a $10 food or beverage room credit that I was never given. I booked this room because it was my daughter‘s birthday and she wanted to be in the city and able to look out our room window and view the city so this was extremely disappointing for us.

Everything was great from the staff and the rooms.

Clean room, staff were great and the valet was punctual and pleasant to deal with

Exceptional service, great location, beautiful hotel

Overall, we had a great stay at the Fairmont Royal York! The room was clean and the location was very convenient for Toronto sightseeing. That said, it would be helpful if coffee/tea were easier to access than having to call room service. The layout is a bit confusing, and I think basic morning amenities like coffee/tea/water should be clearly available given the price.