Pacific States Romantic Vacations

Supposed to have private check in. It was not open when we arrived at 1pm? Gym was closednin our building. Private pool for the hotel was very dated and in poor condition.

Location, lively in day and quiet at night. Room was clean, balcony was nice. It would be nice to have an area to change and double sinks for rooms that accommodate more than 2 people. Check in and check out were easy. Little beach was good. Pool was just okay. MonkeyPod was a HUGE benefit. But the Lobby restaurant service was absolutely awful. Never got food and left after 45min.

This place is like a cruise ship: a shiny white toilet in the ocean. THERE IS NO BEACH HERE. Stay at the Westin which is on the beautiful beach. You need a tram to get from one area to another. They have a man made lagoon and the rentals for the canoes paddle boards and the very chairs around the lagoon cost a small fortune. There is nothing to do here at the Hilton waikiloa. Don’t stay here.

The beach in front of the hotel is great for swimming. We were able to rent beach umbrellas and chairs from the beach services company right next to the hotel. We usually rented in the morning, they often sold out by the afternoon. Bring swim shoes for the beach, it had some rocks. The breakfast buffet is excellent, it has an omelette station, and fresh made-to-order waffles and pancakes. The seating has a view of the beach. We stayed over New Year’s Eve, the hotel threw a nice party with a DJ. We had a great view of the fireworks from the hotel property. Every interaction with hotel staff was excellent. Overall a great vacation at a historic property.

Outstanding location and great service from everyone. The lobby and restaurants are great and the view is breathtaking. The rooms are old. Old old old. Carpet frayed and drywall patches not fully painted. That wasn’t a big deal for us but if you are expecting a modern - or even 20 year old room- you will be disappointed. Overall it was a great value and we would stay again.

Super clean, nice hotel. We used to stay at the ritz. But it’s overpriced when comparing these two.

Service, cleanliness

Property is in a great location and beautiful views. Villa was roomy and nice. Most of the food/drink places didn’t open till after 11:30 AM, which is late for Hawaii. Especially on the hot beach. They don’t keep the pools clean. A resort this nice and price tier should clean the pools better, and keep clean throughout day. Beach chairs and umbrellas could use updating. There was sharp flaking paint and rust on the lounge chairs. Usually properties similar to this like the Waldorf or Four Seasons have staff that keep the property and beach cleaner. I think it’s more comparable to a Hyatt, not as nice as the Omni resorts or above.

Supposed to have private check in. It was not open when we arrived at 1pm? Gym was closednin our building. Private pool for the hotel was very dated and in poor condition.

This place is like a cruise ship: a shiny white toilet in the ocean. THERE IS NO BEACH HERE. Stay at the Westin which is on the beautiful beach. You need a tram to get from one area to another. They have a man made lagoon and the rentals for the canoes paddle boards and the very chairs around the lagoon cost a small fortune. There is nothing to do here at the Hilton waikiloa. Don’t stay here.

Location, lively in day and quiet at night. Room was clean, balcony was nice. It would be nice to have an area to change and double sinks for rooms that accommodate more than 2 people. Check in and check out were easy. Little beach was good. Pool was just okay. MonkeyPod was a HUGE benefit. But the Lobby restaurant service was absolutely awful. Never got food and left after 45min.

Outstanding location and great service from everyone. The lobby and restaurants are great and the view is breathtaking. The rooms are old. Old old old. Carpet frayed and drywall patches not fully painted. That wasn’t a big deal for us but if you are expecting a modern - or even 20 year old room- you will be disappointed. Overall it was a great value and we would stay again.

Location, lively in day and quiet at night. Room was clean, balcony was nice. It would be nice to have an area to change and double sinks for rooms that accommodate more than 2 people. Check in and check out were easy. Little beach was good. Pool was just okay. MonkeyPod was a HUGE benefit. But the Lobby restaurant service was absolutely awful. Never got food and left after 45min.

The beach in front of the hotel is great for swimming. We were able to rent beach umbrellas and chairs from the beach services company right next to the hotel. We usually rented in the morning, they often sold out by the afternoon. Bring swim shoes for the beach, it had some rocks. The breakfast buffet is excellent, it has an omelette station, and fresh made-to-order waffles and pancakes. The seating has a view of the beach. We stayed over New Year’s Eve, the hotel threw a nice party with a DJ. We had a great view of the fireworks from the hotel property. Every interaction with hotel staff was excellent. Overall a great vacation at a historic property.