Pacific States Romantic Vacations

It was good. But they took more than 30 minutes after the advertised 4pm checkin time. Not just for my room but for every single person that was checking in around that time. Taking away a couple stars for that long wait. Otherwise great place.

The beach was beautiful, the tram was very handy for getting from the resort to the shopping area/eateries, and for the most part the staff was quite friendly. The buffet food was average (some days better than others), and be aware of the daily parking charge of 40$… this adds up fast. The luau was incredible, the nightly music at Branches was a nice way for the evening to wind down, and overall the property was clean and quiet. A decent place to stay.

Great spot for families. Friendly staff and good sized room.

Mega resort with everything you could want. Impeccable facilities.

AMAZING HONEYMOON!! everyone was nice and helpful and the atmosphere is great

Everyone was so kind and accommodating. The rooms were very clean and furnished. Our room had an ocean view and so did the pool. They are currently renovating but it did not interrupt our stay at all.

Great location and super family friendly

I really liked the location of the property. However, I didn’t enjoy the beach as it was very windy and not suitable for swimming with my toddler. The windy conditions could be better managed in the pool areas. The jacuzzis tended to get very crowded in the evenings, mostly with solo visitors and intoxicated individuals, making it uncomfortable to enjoy with my wife. Additionally, I felt pressured by the restaurant staff to leave tips. When I didn’t tip, they refused to serve me. One server from the lobby lounge, named Susan, even confronted me demanding at least a 20% tip for bringing only two cocktails, explaining that the hotel doesn’t pay her hourly. This experience really ruined my mood. Lastly, I found the restaurants to be overpriced.

It was good. But they took more than 30 minutes after the advertised 4pm checkin time. Not just for my room but for every single person that was checking in around that time. Taking away a couple stars for that long wait. Otherwise great place.

Great location and super family friendly

Beach accessibility, clean rooms, shopping

Beautiful place to stay, very close and convenient to a lots of restaurants and most importantly the beach!

Beach accessibility, clean rooms, shopping

The beach was beautiful, the tram was very handy for getting from the resort to the shopping area/eateries, and for the most part the staff was quite friendly. The buffet food was average (some days better than others), and be aware of the daily parking charge of 40$… this adds up fast. The luau was incredible, the nightly music at Branches was a nice way for the evening to wind down, and overall the property was clean and quiet. A decent place to stay.