アルトス デ チャボン ビレッジでのロマンチックな旅行

Our concierge Jose was fantastic and super helpful the entirety of the trip!

This hotel is fine for anyone on a tight budget. It is a good price but the food. alcohol and rooms are subpar. Parts of the hotel didn't seem clean like the gym and I think it needs to be remodeled in some areas. The steak house was good. The spanish and italian restaurants were just ok.

tudo maravilhoso!!

The property was well maintained and what can I say about the staff, they all went above and beyond to ensure that we were relaxed and they all were very friendly and accommodating.

Our concierge Jose was fantastic and super helpful the entirety of the trip!

Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.