Makhonjwa Mountains Pet-friendly Vacations

great hotel- room needs a little work

Staff was awesome and helpful

This apartment was perfect for what we needed. It is central to many parts so you could walk if you wanted. We did rent a car so it was great that free parking for 2 spots was available. It was clean and had everything we needed for our short stay. I'd likely come and stay again when I am back in the area

Arriving, I struggled to get my luggage up the steep stairs & was surprised that the guy at the top, who was standing there watching me, didn't offer to help. He opened the door & that was the extent of it. I was told my room would be ready in less than an hour so when an hour came & went I checked in again at the front desk and the young man immediately said it wasn't ready yet. I then decided to sit in the lobby instead of out by the pool, and within a minute, the room magically became ready. Overall the rooms are nice and huge and Laura was great at resolving an issue with an employee looking into my window. It would have been nice to have someone mention the ipad turned off all the lights, I fumbled around way too long looking for switches that didn't exisit. I was surprised at how many kids were playing in the pool morning noon & night considering it felt like a more adult/boutique vibe hotel. I didn't feel like I could swim and relax. The breakfast cost is very high, and the eggs in my omelet were overcooked. It came with a side of bacon, but instead, the chef put it in my omelet, and it was chewy. The sweet paprika overwhelmed the side of potatoes so overall I ate about 3 bites and left the rest. $68 later after a $12 cup of coffee & tip I came away vowing never to eat there again. Upon departure, I again wrestled my luggage downstairs by the pool as an employee who had a vacuum in the walkway didn't offer to help. Overall, I'd say the service was poor for the price.

My stay here was really up and down. The room itself was fabulous, but when I went to take a shower the handle fell off in my hand. The facilities guy took 3 hours to fix it. When I went to shower the next morning the water never got hot. I waited 15 minutes with the water running and still never got over luke warm. I gave up and just went home. The place was nice and clean, but impossible to shower!

Every thing was great

Arriving, I struggled to get my luggage up the steep stairs & was surprised that the guy at the top, who was standing there watching me, didn't offer to help. He opened the door & that was the extent of it. I was told my room would be ready in less than an hour so when an hour came & went I checked in again at the front desk and the young man immediately said it wasn't ready yet. I then decided to sit in the lobby instead of out by the pool, and within a minute, the room magically became ready. Overall the rooms are nice and huge and Laura was great at resolving an issue with an employee looking into my window. It would have been nice to have someone mention the ipad turned off all the lights, I fumbled around way too long looking for switches that didn't exisit. I was surprised at how many kids were playing in the pool morning noon & night considering it felt like a more adult/boutique vibe hotel. I didn't feel like I could swim and relax. The breakfast cost is very high, and the eggs in my omelet were overcooked. It came with a side of bacon, but instead, the chef put it in my omelet, and it was chewy. The sweet paprika overwhelmed the side of potatoes so overall I ate about 3 bites and left the rest. $68 later after a $12 cup of coffee & tip I came away vowing never to eat there again. Upon departure, I again wrestled my luggage downstairs by the pool as an employee who had a vacuum in the walkway didn't offer to help. Overall, I'd say the service was poor for the price.

My stay here was really up and down. The room itself was fabulous, but when I went to take a shower the handle fell off in my hand. The facilities guy took 3 hours to fix it. When I went to shower the next morning the water never got hot. I waited 15 minutes with the water running and still never got over luke warm. I gave up and just went home. The place was nice and clean, but impossible to shower!

Bathroom plumbing was good.

Staff was a bit rude while doing the check in, room was very poorly lit

Thoroughly enjoyed our stay at the Fairmont. This is luxury and the service is impeccable ! However the breakfast was mid , not up to standard .

This apartment was perfect for what we needed. It is central to many parts so you could walk if you wanted. We did rent a car so it was great that free parking for 2 spots was available. It was clean and had everything we needed for our short stay. I'd likely come and stay again when I am back in the area

The staff was very friendly. We were able to leave our luggage before check in and after checkout. Complimentary beverages and refills were provided. I booked through third party and no issues with reservation. We had the family suite which included 2 full beds, 1 king, 2 bathrooms. It was very clean and perfect size for 4 adults.

Clean rooms. Great location