Lower Manhattan Pet-friendly Vacations

Customer service was excellent, from front desk to everyone we came in contact with. We would stay again, in the future.

Nice hotel - would definitely stay again

Very humid in the room. Bed Linens including pillows had a distinct odor. Very unpleasant for sleeping.

The hotel is great also the location staff helpful and friendly only problem is that you can hear the traffic and out side noise at night.

Originally I had wanted to cancel my reservation but in glad I didn’t. Beautiful room, nice view. Although it’s a high traffic area, it’s was really quiet. Rooms were very clean. I look forward to staying there again. Also staff was so nice ! In all areas everyone you encountered was so welcoming and nice.

Excellent stat from all above mentioned aspects!

Good location, but not Four Seasons in quality, though it is in cost. Rooms are small and weirdly dark. Ordered room service soup and my friend got really sick after eating it and it tasted so terrible. Was a basic chicken noodle. The worst we had ever tried. We reported it to manager. No one cared to check up on us. Will be my last four seasons experience though I used to love the Four Seasons brand but after this, I’ve decided they are no longer living up to the hype and not worth the $700-900 per night price tag for sure.

Beautiful property, clean rooms, kind staff. I felt very well taken care of here and will stay here again

Hotel Hugo was decent. I would stay here again, but nothing amazing. When I first went into the room it had a bit of a funky smell, so I sprayed some perfume around to help. The outlets didn’t work in some areas, the TV sound wouldn’t work, and the ceiling in the bathroom was in rough shape. Other than that, it was fine. Good room size, convenient location for me, felt safe, etc.

Very humid in the room. Bed Linens including pillows had a distinct odor. Very unpleasant for sleeping.

Always such an amazing experience. The rooms are perfectly maintained but what really stands out is the STAFF!!! They are all so kind and genuine. Recommend to all.

Great location, really nice vibe. Stayed here for one night with the family and got upgraded to a corner room with a city view, couldn't be happier. Friendly staff, great rooms, wish we had stayed there longer!

Originally I had wanted to cancel my reservation but in glad I didn’t. Beautiful room, nice view. Although it’s a high traffic area, it’s was really quiet. Rooms were very clean. I look forward to staying there again. Also staff was so nice ! In all areas everyone you encountered was so welcoming and nice.

Hotel Hugo was decent. I would stay here again, but nothing amazing. When I first went into the room it had a bit of a funky smell, so I sprayed some perfume around to help. The outlets didn’t work in some areas, the TV sound wouldn’t work, and the ceiling in the bathroom was in rough shape. Other than that, it was fine. Good room size, convenient location for me, felt safe, etc.