Angel Island Pet-friendly Vacations

Beautifully renovated and perfectly quiet. Would definitely stay here again!

Yes — the strongest review isn’t the longest one. You want someone who normally stays at Four Seasons/Mandarin Oriental to immediately understand: this hotel may be marketed and priced as luxury, but it does not deliver the type of luxury you are expecting. Keep the specific incidents because they make the criticism credible. If you’re a Four Seasons or Mandarin Oriental person, I would not recommend 1 Hotel San Francisco. The hotel may occupy a similar price bracket, but in my experience, it does not offer a comparable standard of service, attention to detail or refinement. The emphasis here is clearly on eco-conscious design rather than traditional five-star hospitality, and I wish I had understood that distinction before booking. Service felt inconsistent from arrival. I watched another guest receive a considerably more thorough introduction to the hotel than I did. Throughout my stay, there were also none of the small anticipatory touches I associate with genuine luxury hospitality — even something as simple as assistance opening the car door wasn’t consistent. Housekeeping reinforced that impression. The bed was made, but belongings I had left around the room remained scattered rather than being thoughtfully arranged. Of course, I don’t expect staff to interfere with personal possessions, but luxury housekeeping usually has a noticeable level of care and presentation that was absent here. An Uber Eats delivery became unnecessarily complicated. The hotel wouldn’t all

Refused to give us a refund when we had to cancel our trip for compassionate reasons. I will never stay at a Marriott hotel again. Greedy.

Nice. Great location. Helpful staff. Just need to update the place, it's kind of old. But for convenience and with nice folks there & location, I'd stay again.

Tout etait merveilleux. Tout s’est bien déroulé sauf peut être au moment du chek out. On nous a facturé 210$ de consommations non - utilisées de mini bar. Un simple courriel et tout est entré dans l'ordre. Je félicite la rapidité de reponse et l'efficacité du personnel

Beautifully renovated and perfectly quiet. Would definitely stay here again!

Yes — the strongest review isn’t the longest one. You want someone who normally stays at Four Seasons/Mandarin Oriental to immediately understand: this hotel may be marketed and priced as luxury, but it does not deliver the type of luxury you are expecting. Keep the specific incidents because they make the criticism credible. If you’re a Four Seasons or Mandarin Oriental person, I would not recommend 1 Hotel San Francisco. The hotel may occupy a similar price bracket, but in my experience, it does not offer a comparable standard of service, attention to detail or refinement. The emphasis here is clearly on eco-conscious design rather than traditional five-star hospitality, and I wish I had understood that distinction before booking. Service felt inconsistent from arrival. I watched another guest receive a considerably more thorough introduction to the hotel than I did. Throughout my stay, there were also none of the small anticipatory touches I associate with genuine luxury hospitality — even something as simple as assistance opening the car door wasn’t consistent. Housekeeping reinforced that impression. The bed was made, but belongings I had left around the room remained scattered rather than being thoughtfully arranged. Of course, I don’t expect staff to interfere with personal possessions, but luxury housekeeping usually has a noticeable level of care and presentation that was absent here. An Uber Eats delivery became unnecessarily complicated. The hotel wouldn’t all

We really enjoyed our stay at The Marker. The hotel had a classic style which gave it a lot of character, while still being very comfortable. The service was excellent throughout our stay, and the location worked really well for us—it’s within easy walking distance of a lot of the places we wanted to visit in San Francisco. The price was reasonable, especially given the location and quality of the hotel. Overall, The Marker was comfortable, convenient, distinctive, and a great value. I would stay there again.

Refused to give us a refund when we had to cancel our trip for compassionate reasons. I will never stay at a Marriott hotel again. Greedy.

spacious room, helpful staff very nice and excellent attention.