United Kingdom Luxury Vacations

This is a very attractive small hotel in the busy area of Kensington. We had many buses to chose from that run past Harrod's or to museums or other things we wanted to visit. This is a big plus to us as we use buses to not only save a fortune, but to see cities as we get around. The concierge was very helpful, and helped us figure out that in the end it was going to be worth it to take a cab to the airport, for example, and called those cabs for us. Downstairs there is a really nice small restaurant with very good Italian food and good service. Breakfast was also served there and had a good selection and good service. The feel of the hotel is slightly old style, comfortable furniture and lovely decoration. I especially like the older style, as many notels in Europe have moved to a kind of black and grey and chrome look. This hotel made us feel as if we were in traditional historic London, and had the look and feel of a charming place to stay with tradition but of course modern amenities. Can't recommend it enough.

Great hotel! Second time at this location!

We stayed for my wife’s 40th birthday and the service we received was faultless. The staff arranged a birthday cake and card for my wife which we really appreciated. The hotel itself is amazing and has the wow factor when you walk in, the facilities are great. Our room was clean and spacious, all the staff we encountered were extremely polite and nothing was too much trouble. The spa facilities were also good, however to our surprise when we used the facilities it was like a playground, there was 10+ children in there. The pool is not the biggest and we didn’t actually get in the pool because it was full of kids jumping in, wasn’t possible to swim lengths. The jacuzzi probably holds 8 people and at one point there was 6 children in there and also in the sauna. At one point there was a number of couples sitting in the poolside chairs unable to use the sauna/jacuzzi because they were full of kids, there are signs up saying no under 16s in the jacuzzi but this wasn’t enforced. Not what we expected from a 5* hotel spa and unfortunately we didn’t get the relaxing spa experience we hoped for, which put a negative on an otherwise perfect stay.

Fantastic hotel - beautiful all around. Comfortable beds, pillows, amazing showers and gorgeous building. The breakfast was unbelievable from the buffet to the a la carte. 4 star restaurant service in a 5 star hotel. When we go back we won’t think of staying anywhere else.

Beautiful hotel and room. The staff was friendly and helpful. We loved it.

This is a very attractive small hotel in the busy area of Kensington. We had many buses to chose from that run past Harrod's or to museums or other things we wanted to visit. This is a big plus to us as we use buses to not only save a fortune, but to see cities as we get around. The concierge was very helpful, and helped us figure out that in the end it was going to be worth it to take a cab to the airport, for example, and called those cabs for us. Downstairs there is a really nice small restaurant with very good Italian food and good service. Breakfast was also served there and had a good selection and good service. The feel of the hotel is slightly old style, comfortable furniture and lovely decoration. I especially like the older style, as many notels in Europe have moved to a kind of black and grey and chrome look. This hotel made us feel as if we were in traditional historic London, and had the look and feel of a charming place to stay with tradition but of course modern amenities. Can't recommend it enough.

Great hotel! Second time at this location!

We stayed for my wife’s 40th birthday and the service we received was faultless. The staff arranged a birthday cake and card for my wife which we really appreciated. The hotel itself is amazing and has the wow factor when you walk in, the facilities are great. Our room was clean and spacious, all the staff we encountered were extremely polite and nothing was too much trouble. The spa facilities were also good, however to our surprise when we used the facilities it was like a playground, there was 10+ children in there. The pool is not the biggest and we didn’t actually get in the pool because it was full of kids jumping in, wasn’t possible to swim lengths. The jacuzzi probably holds 8 people and at one point there was 6 children in there and also in the sauna. At one point there was a number of couples sitting in the poolside chairs unable to use the sauna/jacuzzi because they were full of kids, there are signs up saying no under 16s in the jacuzzi but this wasn’t enforced. Not what we expected from a 5* hotel spa and unfortunately we didn’t get the relaxing spa experience we hoped for, which put a negative on an otherwise perfect stay.

Was expecting more. It was good but not great. Spa was £40 a session and I think because they have a captive audience at Heathrow they don’t try as hard as they should.

This is a very attractive small hotel in the busy area of Kensington. We had many buses to chose from that run past Harrod's or to museums or other things we wanted to visit. This is a big plus to us as we use buses to not only save a fortune, but to see cities as we get around. The concierge was very helpful, and helped us figure out that in the end it was going to be worth it to take a cab to the airport, for example, and called those cabs for us. Downstairs there is a really nice small restaurant with very good Italian food and good service. Breakfast was also served there and had a good selection and good service. The feel of the hotel is slightly old style, comfortable furniture and lovely decoration. I especially like the older style, as many notels in Europe have moved to a kind of black and grey and chrome look. This hotel made us feel as if we were in traditional historic London, and had the look and feel of a charming place to stay with tradition but of course modern amenities. Can't recommend it enough.

Lamesh did an excellent job helping us.

Great hotel! Second time at this location!

Excellent service every time we stay at the Dorchester, my favourite London hotel.

Worth the price. The hotel is simply amazing.