Morocco Luxury Vacations

Service outstanding

This hotel is very nice, huge, and extremely aesthetically pleasing. The rooms themselves are beautiful and well designed, making for a great first impression once you arrive. That said, the arrival and check-in process was frustrating. First, we had difficulty finding the hotel because it had moved locations, and the GPS directed us to the old address. This made the arrival stressful. Once we finally got there, check-in took quite a long time—we waited about 30 minutes before everything was completed. When we got to the room, it was lovely, but unfortunately one of the beds was broken. The staff offered to move us to another room, but the alternative bedroom was too small for our group. We asked instead for a replacement bed to be brought to the room. This process took far longer than expected. Despite calling the front desk multiple times and being told someone was on the way, no one arrived. I eventually had to go downstairs myself to follow up. In total, we waited about an hour for the bed to be brought up. Since this happened late at night, it was especially frustrating, as we were exhausted and ready to sleep but couldn’t until the issue was resolved. On a more positive note, the restaurant was excellent. The restaurant staff was friendly, attentive, and welcoming, and the food was so good that we ended up eating there twice. Overall, I would still recommend staying at this hotel because the property itself is beautiful and the rooms are very nice. However, I do wis

Old and not clean and the breakfast so poor

The riad was beautiful and the staff were so kind and helpful with everything. Lovely breakfasts as well

Outstanding stay. This is a spectacular hotel in one of the most interesting and historic districts of the city, the Kasbah. Rooms are beautiful and spacious, beds are very comfortable. The staff is lovely and the bar is very cosy. The hotel's feels more like a place for travellers rather than tourists - a very interesting mix of people. We would gladly stay again.

Service outstanding

This hotel is very nice, huge, and extremely aesthetically pleasing. The rooms themselves are beautiful and well designed, making for a great first impression once you arrive. That said, the arrival and check-in process was frustrating. First, we had difficulty finding the hotel because it had moved locations, and the GPS directed us to the old address. This made the arrival stressful. Once we finally got there, check-in took quite a long time—we waited about 30 minutes before everything was completed. When we got to the room, it was lovely, but unfortunately one of the beds was broken. The staff offered to move us to another room, but the alternative bedroom was too small for our group. We asked instead for a replacement bed to be brought to the room. This process took far longer than expected. Despite calling the front desk multiple times and being told someone was on the way, no one arrived. I eventually had to go downstairs myself to follow up. In total, we waited about an hour for the bed to be brought up. Since this happened late at night, it was especially frustrating, as we were exhausted and ready to sleep but couldn’t until the issue was resolved. On a more positive note, the restaurant was excellent. The restaurant staff was friendly, attentive, and welcoming, and the food was so good that we ended up eating there twice. Overall, I would still recommend staying at this hotel because the property itself is beautiful and the rooms are very nice. However, I do wis

The riad was beautiful and the staff were so kind and helpful with everything. Lovely breakfasts as well

The riad was beautiful and the staff were so kind and helpful with everything. Lovely breakfasts as well

Outstanding stay. This is a spectacular hotel in one of the most interesting and historic districts of the city, the Kasbah. Rooms are beautiful and spacious, beds are very comfortable. The staff is lovely and the bar is very cosy. The hotel's feels more like a place for travellers rather than tourists - a very interesting mix of people. We would gladly stay again.

Stayed for three nights in Marrakesh, before and after my adventures in Zagora. Each time I returned, the staff greeted me with a natural, honest kindness that made the place feel almost familiar. The restaurants, the bars, the peaceful pool, all pleasant. A quiet corner of calm in the middle of the city’s constant motion.

Staff was amzing, seems to be overrated for 5 stars, a negative point is that there lots of works going on, at the lobby can barely hear each others, i am sure someone can make the right suggestions

Service outstanding

Inside Staff were exceptional, pool staff were hit or miss, the pool Bar staff were not very friendly. I would definitely stay here again. Room was fantastic.