West Bergen Kid friendly Vacations

Beautiful property, fun bar, great rooftop view and pool

I had a great stay at this hotel. The check-in process was smooth, friendly, and fast, making for a welcoming start to my visit. The staff was helpful throughout my stay and always pleasant to interact with. My room was clean, comfortable, and well maintained. The hotel's midtown location was excellent, centrally located and convenient to everything I wanted to see and do. I would definitely stay here again and recommend it to anyone looking for a comfortable, well-located hotel with great service.

Great thank you

Staff were super friendly and approachable. Make sure you book their rooftop patio restaurant- the view is spectacular

Everything was great, just disappointed that the restaurant was closed for renovations. Looking forward to seeing it next time! Anyway, lots of others places to go nearby.

Very disappointed with the level of of service at the pool. Upon check in, front desk did not advise I needed to book complimentary seating at the pool days in advance. Trying to get a seat was absolutely ridiculous and the staff was not helpful at all. When I brought it to their attention that multiple people came in before and after us and were given seats, the manager said they were not aware of that - packed pool, cloudy water, poor bev and food service coupled with poor management left me highly upset and will never book nor recommend the William Vale. Certainly not a world class property - terrible service.

The Pierre is historic, located directly East of Central Park, and seemingly maintains a five star rating for precisely those attributes. The attractively priced suites are all interior facing on dimly lit lower floors. Don't expect to be upgraded for sunlight and a view without paying double. Also, room rates with 'breakfast included' have a restaurant credit, not a hotel credit. Ordering from the in-room breakfast menu simply to take advantage of my 'perk' resulted in hundreds of dollars in disputable charges. My membership in Taj's loyalty program resulted in zero benefits, which is a bit surprising as the company only operates two properties in North America.

Great place

Beautiful property, fun bar, great rooftop view and pool

Location good, friendly staff.

Stayed here as a family of five for 6 days. It was a little cramped in the room, but we made it through! We loved the view from the room on the 17th floor. The room was clean, beds were comfy, the shower water was hot, and the AC ran nice and cold. We only ate breakfast one day, but it was decent. The location was perfect for most of the touristy sites (Times Square, Empire State Building, 5th Ave.) and close to subway stations. Would stay here again.

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

Location good, friendly staff.

Stayed here as a family of five for 6 days. It was a little cramped in the room, but we made it through! We loved the view from the room on the 17th floor. The room was clean, beds were comfy, the shower water was hot, and the AC ran nice and cold. We only ate breakfast one day, but it was decent. The location was perfect for most of the touristy sites (Times Square, Empire State Building, 5th Ave.) and close to subway stations. Would stay here again.