Marrakech Kid friendly Vacations

The hotel entrance is very nice. The reception staff are pleasant. The room is very tired. The toilet pedestal is loose. We had to ask for towels for our room. The pool area is tired. The staff working in and around the pool area are totally uninterested in offering any service. The restaurant food is unimaginative. The buffet dinner is actually pretty awful - overcooked fish with numerous bones, chicken drumsticks, meatballs. Definitely not restaurant quality food.

I had a really nice stay. The facilities were very clean, on site dining was delicious and staff was very friendly. I would consider coming back just based on the breakfast buffet alone. My room was beautiful and cozy-- it seems like I got one of the updated rooms. There was quite a bit of construction on the grounds and also on the floor I was staying but it did not bother me nor affect my stay too much. There was some noise and a minimal debris here and there, but again it wasn't enough to make me complain. I am a bit more understanding than the average consumer -- so that might be something that would bother someone else. The hotel is already nice so I imagine whatever they are doing will make the hotel better for future stays.

Inside Staff were exceptional, pool staff were hit or miss, the pool Bar staff were not very friendly. I would definitely stay here again. Room was fantastic.

Overpriced for what it offers

Brilliant in every way!

I had a really nice stay. The facilities were very clean, on site dining was delicious and staff was very friendly. I would consider coming back just based on the breakfast buffet alone. My room was beautiful and cozy-- it seems like I got one of the updated rooms. There was quite a bit of construction on the grounds and also on the floor I was staying but it did not bother me nor affect my stay too much. There was some noise and a minimal debris here and there, but again it wasn't enough to make me complain. I am a bit more understanding than the average consumer -- so that might be something that would bother someone else. The hotel is already nice so I imagine whatever they are doing will make the hotel better for future stays.

Inside Staff were exceptional, pool staff were hit or miss, the pool Bar staff were not very friendly. I would definitely stay here again. Room was fantastic.

Overpriced for what it offers

One of the most beautiful resorts in Marrakech — its rating doesn’t truly reflect the level of enjoyment, exceptional service, and warm hospitality offered to guests. The rooms are modern and spacious, and every service — from housekeeping to guest relations to the pool team — is outstanding. The breakfast buffet is also impressively large, offering a wide variety of both local and international dishes. I was pleasantly surprised with a birthday celebration: my room was beautifully decorated, and I was presented with a birthday cake and a lovely bouquet of flowers. It was truly a remarkable experience, and one I will definitely repeat. My only suggestion would be to introduce some entertainment activities at the pool — it’s spacious and perfectly suited for that.

Welcoming staff, very helpful. Great breakfast

WiFi service very bad