West London Kid friendly Vacations

Staff were lovely, room was great. Only thing is was there were no plug points near the bed!

The location was excellent for what I required, the staff especially Francois the manager were top draw, the shared facilities were very clean and of a great standard and the atrium was superb.

Excellent location! Wonderful staff!

This isn't a 4* star hotel as advertised on Expedia. Id give 2.5* star at best. Cheap rooms with some broken parts, not easy / possible to control heating, basic gym equipment with some machines broken. Staff were friendly and room was clean.

Got an upgrade to a stunning room . Staff was very kind and even extended my checking time

Fast, easy check in and key drop, clean room and comfortable bed, all I needed.

Plenty of room, complimentary Nespresso and crisps and chocolate replenished each day, great shower. Staff at the bar and restaurant were all pleasant and helpful.

Excellent location! Wonderful staff!

Picked this hotel because of location close to the airport. Turns out it is one block from the central station in Hounslow . There is a subway that goes directly to green park close to the Buckingham palace., subway also goes to the airport only a few minutes away. The hotel is an 1880s mansion converted into a bed and breakfast. Two blocks from the main street with lots of shopping in good places to eat, there is also a 24 hour convenience store right across the street. Would highly recommend this motel but don’t expect it to be like the Hyatt much more charming and like going back in time. Highly recommend

Staff were lovely, room was great. Only thing is was there were no plug points near the bed!

Coffee and tea provided was sparse and no biscuits! Have more when we stay in a travel lodge. Carpets in corridors of communal areas badly in need of a good hoover. No airport bus shuttle, have stayed here before over many years and disappointed the service has been removed.