Long Island Kid friendly Vacations

Cons The “cafe” and “bar” are pitiful. The room was not cleaned every day. On day three, I called the front desk because I had no clean towels and the trash was overflowing and they told me “our policy is to clean rooms every day, however, to insure a visit from housekeeping, guests must call each day and specifically request one.” That is absurd. Half of the electronics charging ports did not work. The TV remote stopped working in the evening, replacement remote/batteries were not available until the “engineer” reported to work the following morning. The A/C air handler is in the room, and is extremely loud. The towels might scratch your skin off. The vinyl flooring planks were warped and would scrape your bare feet. The bed alcove is so small the bed is only accessible from one side. Pros The lobby area was consistently clean. The lobby desk staff was pleasant. The bed was comfortable. The A/C worked. Someone was available to answer the guest services phone 24/7. They weren’t terribly helpful, but at least someone answered the phone. There are lovely coffee shops within walking distance, as well as nice shops and restaurants in the adjacent neighborhood areas. The train entrance is convenient.

Hotel and rooms needs to be updated and cleaned properly my bathroom floor and shower were dirty. Hallway carpet smelled old. Staff was really nice and helpful, great location, great bar/lounge onsite.

Second stay at the Sheraton downtown brooklyn, and very pleased. Room was a clean and smelled wonderful. Staff was welcoming and check-in was a breeze. Will definitely stay again

It was sad to get there and be told the pool was closed for the summer. The property was well maintained but it sits on a main road that is very loud. Breakfast was good and there are a TON of good restaurants surrounding the hotel.

Hotel and rooms needs to be updated and cleaned properly my bathroom floor and shower were dirty. Hallway carpet smelled old. Staff was really nice and helpful, great location, great bar/lounge onsite.

Everything was great