Joe Island Kid friendly Vacations

The room they gave me from the Expedia offer was awful, my wife almost cried when we went in, 3rd floor no view from any angle other than utility structures and garage, the neighbor balcony was less than 6" away, though the room was clean. Bottom line, I decided to expend $85.00 more per night for an upgrade and that changed everything. The clerk at the front desk was really helpful in finding the best room available, very courteous and professional. Even when the facilities are outdated, the cleanliness was great, our room was done every day, leaving it spotless; the housekeepers were courteous and flexible to accommodate to our needs. Restaurant and cafeterias good, swimming pools cleaned every day. Thank you Trade Winds for an awesome stay.

room was clean but no utensills for a suite with partial kitchen at the price i paid youd expect utensils. Hot tub did not work properly. could not get assistance by phone, why have a concierge at this type of facilty if you cant get anyone to assist with normal requests. House keeping only came 1 time for 5 days, restaurant was high priced compared to the quality delivered (all meals) breakfast lunch dinner)

Great staff. The gulf is a long walk from the hotel.

Perfect spot for a family with small children. Lots of activities and the grounds were fantastic.

The Hilton was nice. The room and bathroom were a little small for our liking but it was clean and neat. The beds didn’t feel like they were a Queen size. My husband and I felt squished. I had to sleep on the opposite side just to feel comfortable. He’s 6’4 and I’m 5’11. It felt like we were sleeping on a full and not a queen. But other than that it was a pleasant stay.

Newly remodeled room was nice..... Great bed Could use a microwave for leftovers

Pool was not heated or if it was it was set extremely low. Day one of our trip, service was great no problem checking in or getting extra pillows. Day two of our trip we asked multiple times for towels and blankets over the phone and at the front desk. They never got delivered. We are “usuals” here and the service this visit seemed particularly lacking.

room was clean but no utensills for a suite with partial kitchen at the price i paid youd expect utensils. Hot tub did not work properly. could not get assistance by phone, why have a concierge at this type of facilty if you cant get anyone to assist with normal requests. House keeping only came 1 time for 5 days, restaurant was high priced compared to the quality delivered (all meals) breakfast lunch dinner)