Singapore Kid friendly Vacations

The hotel looks a bit old, but the room is large and clean

Wonderful staff, rooms cleaned every 3 days,15 minute walk to Orchard Road, hourly shuttle bus to ION and Ngee Ann City shopping centre from 11AM to 8PM (life saver after a long day of walking and above MRT), free food bundle in the kitchen and free washing machine and dyers. The hotel itself is a bit tired but that did not bother us, marks on furniture, some tiles missing from the spa. This did not bother us in context of the above benefits. Would definitely stay there again.

Staff very friendly and helpful.

Great stuff, amazing service

Best hotel of the 3 hotels I've stayed in Singapore

Best hotel of the 3 hotels I've stayed in Singapore

Great stuff, amazing service

This property would get a 5 star if it would of provided not a 3 in 1 shampoo, conditioner, body wash but seperate all 3. Conditioner is a must for the woman in my family.

It was a completely wonderful stay and I can only fault one tiny aspect of the room and that was the hot water would sometimes warm up and cool off in the middle of the shower. The room and bed were amazing. I slept so well. Lots of space too. The hotel pool was always perfect for swimming and the staff at the front desk were a 10/5. Mai went the extra on everything. All of them were so courteous and professional I would stay at this hotel again without a second thought. Breakfast was consistently great but with some daily rotation so as to not get predictable. Well done and keep up this high level of service.

Best hotel of the 3 hotels I've stayed in Singapore

It was a completely wonderful stay and I can only fault one tiny aspect of the room and that was the hot water would sometimes warm up and cool off in the middle of the shower. The room and bed were amazing. I slept so well. Lots of space too. The hotel pool was always perfect for swimming and the staff at the front desk were a 10/5. Mai went the extra on everything. All of them were so courteous and professional I would stay at this hotel again without a second thought. Breakfast was consistently great but with some daily rotation so as to not get predictable. Well done and keep up this high level of service.

Fast check in. Clean rooms and fantastic location.

Hotel is attractive on the inside. It’s well located within a 10 minute walk of an underground station and has a mall adjacent to it on each side of the street. When we first arrived and went to our room our door lock did not work. We assumed that the battery was dead in the lock itself as the key card had worked in the elevator to allow us access to the required floor. We went back to reception, and the woman who had checked us in went up with us to verify the problem. Instead of waiting for someone to come and replace the battery in the lock, she then offered us a different room. A bellman subsequently brought our luggage and new keys to our new room. One day, we mistakenly left our “do not disturb”light on when we went out. When we got back later in the afternoon, we took the light off and put on the “maid service requested” light, hoping that it wasn’t too late to have our room made up. When we came back from dinner, the room was indeed made up. The room was absolutely silent. We heard nothing from any of our neighbours. We had a great view of the Marina Bay Sands and the nighttime light show.