New York Golf Vacations

Fab hotel, fab staff, fab location

The staff was very helpful and attentive. The location was very convenient for our stay as well.

The room was nice, the bellman were very polite and accommodating;however, the front desk check in ladies were not welcoming or polite. You would think such a nice hotel in every other aspect would teach their front desk hospitality and to smile. Very disappointing and got the stay off to a poor start.

Was a amazing experience staying

Room was spotless, thank you Bellman Jimmy for an amazing welcoming and looking after us.

I just found the rooms a bit small

Fab hotel, fab staff, fab location

The room was nice, the bellman were very polite and accommodating;however, the front desk check in ladies were not welcoming or polite. You would think such a nice hotel in every other aspect would teach their front desk hospitality and to smile. Very disappointing and got the stay off to a poor start.

Good price, clean room, friendly staff.

Fab hotel, fab staff, fab location

Small room. But clean.

Arrived 2pm and were informed our rooms weren't ready but they'd call us when they were. Walked around for 2 hours and returned to find our rooms were ready but they never informed us. We were a bit late to our dinner reservation as a result. There was trash on the floor, hair on the bathroom mirror and sink, and leftover food in the fridge upon arrival. We were also never informed we had a $15 credit per room per day and overheard another guest mention it. The sofa bed was maybe the most uncomfortable sofa bed I've ever tried. The baggage claim man we encountered was pretty rude and unhelpful, then he didn't give us two of our bags so we had to go back to him. Breakfast was surprisingly better than expected, as we were initially told it was continental, but there were eggs, sausage, and oatmeal. Good location near WTC, Wall Street, and lots of subway lines. Overall, it was fine, but I'd look elsewhere next time.