West India Cheap Vacations

I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered. Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Great hotel and staff were brilliant. They really went the extra mile!

Had a very pleasant stay at Trident. Beautiful place!

From the warm welcome on arrival to our departure, the staff were exceptional, and the hotel was faultless throughout our stay. We enjoyed afternoon tea in the Sea Lounge and dined at Loya for both drinks and food, all of which were absolutely wonderful and delicious.

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Had a very pleasant stay at Trident. Beautiful place!

From the warm welcome on arrival to our departure, the staff were exceptional, and the hotel was faultless throughout our stay. We enjoyed afternoon tea in the Sea Lounge and dined at Loya for both drinks and food, all of which were absolutely wonderful and delicious.

Great property, courteous staff and awesome view