Community of Madrid Cheap Vacations

Staff was friendly and helpful. Room was spotless and had all the amenities. Also loved the location. Quiet and walkable to nearby restaurants and shops.

Room was very comfortable, and staff amenable

Wonderful elegant, understated boutique hotel. Centrally located and yet quiet once inside the hotel. A box of candies placed on the bed during turndown service was a nice touch. Highly recommended.

The standard of the hotel, staff and definitely the little extras of food and drink - can confidently say it's the best hotel we've stayed at! (and we stayed in some amazing places in many countries)

I splurged on the last part of my trip but was so disappointed that the water was not working on day 1. I couldn’t shower, brush my teeth and I had a cold so I really wanted a hot shower. The hotel offered no compensation- not even a breakfast or discount for the inconvenience. The water in the shower leaked all over the floor, the sealant was not working . The bed was comfortable, it was a nice spacious room. I had called room service to pick up the dirty dishes. No one ever came so I had to call again hours later and just placed it in the hallway. The gym was nice. No one looked up or said hello when I entered the lobby each time. The almonds on the mini bar tasted rancid. I wouldn’t stay here again though the room and gym were nice, I had higher expectations for the price.

Staff was friendly and helpful. Room was spotless and had all the amenities. Also loved the location. Quiet and walkable to nearby restaurants and shops.