カリブでのカジノ旅行

Great Experience, but Some Opening-Day Issues — 4/5 Stars I stayed at Majestic Colonial Punta Cana from November 7th to 9th with a group of eight people. Overall, we had a wonderful experience, although some issues affected our stay. The online check-in was excellent and convenient, but our rooms were delivered almost an hour late despite it being opening day. They were also farther apart than initially promised. Our biggest concern was the air conditioning, which barely worked in several rooms despite multiple reports. We also experienced water pressure issues that occasionally forced us to shower in other rooms. On the positive side, the resort is beautiful, and the food was outstanding in quality and variety. We enjoyed the sports bar, gym, nightclub, and adults-only pool. However, the main pool was not ready and appeared dirty. We also appreciated the early morning beach cleaning. The highlight was the exceptional staff: friendly, attentive, and genuinely welcoming. The waitstaff and butlers made our experience memorable. Check-out was quick and effortless, and we could enjoy the facilities until our transportation arrived. Despite some maintenance issues, we genuinely enjoyed our stay and would consider returning once these concerns are addressed.

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Sr.juanが親切に対応してくれたのが良かった

シェラトンに泊まるという認識で予約を入れたのですが、ホテル名が変わっていました。 タクシーの運転手に、オールドサンファンにシェラトンは無いと言われ、住所を説明して行ってもらったのですが、その遣り取りで少し難儀しました。 ホテルはジュニアスイートルームに泊まり、ソファ付きのリビングは広くて立派だったのですが、宿泊料（1泊5万円強）に見合う施設だったかというと、少し疑問です。 レターデスクが狭く、2部屋あるのでエアコンの調整が難しかったのも不便を感じました。 またシャワーの湯温の調整も難しく、熱すぎるお湯を被ってしまいました。 しかし観光施設としての立地は最高で、オールドサンファンを堪能するホテルとしては申し分ないと思います。 もう少し安ければという、前提条件付きですが。

Everything was clean. The staff was excellent love the swim up bar and pool very family friendly..

Great pool

The resort itself is nice and there are many attractions in the resort. However, it is not located close to the downtown and there are no free shuttle buses to airport. The food is very expensive in the resort.