Roda Island Beach Vacations

Excellent customer service especially guest relations ms Mona super attitude so helpful. I would recommend any of my family or friends to stay at this hotel

Everything was very good. Check in and out was very smooth. The apartment was very clean, airconditioned, kitchen fully equipped to cook even big meals. Stuff were great and I would like to thank Christina, Mostafa, Bahaa, Amr and the cleaning stuff Shaymaa, Manal and Mona. Thank you all

First of all the view and the location stood out. Miriam at reception was most helpful and made our stay memorable by organising us tours and transfers anytime. The hotel is small, but the rooms are comfortable and the breakfast good.

Great hotel, but very uncomfortable getting a reservation at the hotel restaurants. I asked for a 7-7:30 pm reservation at the Chinese one, but they only offered 11:00 pm (explained to them that I was waking up at 5:00 am the next day). Was impossible. After that, I asked for an Italian table, and I was told it was fully booked. I was not happy, and I spoke to the manager. They offer me at 7:00 as long as I leave at 8:15pm…. unbelievable. Finally, they say yes… worse: see the video at my arrival. When I left, 30% of the tables were empty (I did not visit the Chinese one), but I bet you had a few open tables. Maybe they have blocked tables in case a prince arrives. The rest, excellent

First of all the view and the location stood out. Miriam at reception was most helpful and made our stay memorable by organising us tours and transfers anytime. The hotel is small, but the rooms are comfortable and the breakfast good.

Great hotel, but very uncomfortable getting a reservation at the hotel restaurants. I asked for a 7-7:30 pm reservation at the Chinese one, but they only offered 11:00 pm (explained to them that I was waking up at 5:00 am the next day). Was impossible. After that, I asked for an Italian table, and I was told it was fully booked. I was not happy, and I spoke to the manager. They offer me at 7:00 as long as I leave at 8:15pm…. unbelievable. Finally, they say yes… worse: see the video at my arrival. When I left, 30% of the tables were empty (I did not visit the Chinese one), but I bet you had a few open tables. Maybe they have blocked tables in case a prince arrives. The rest, excellent

the 1st room i was given was NOT the room i booked. i reserved an Elite Room with Jacuzzi and Pyramids View. the one they gave me had neither - it was the smallest and cheapest room they had. i did not accept. luckily i had a picture of my booking and threatened to leave. "Magically" someone had left early that day. their room was being cleaned; it was similar to the one i had booked. i accepted it based on their promise to move me into the proper room the following day. as far as i'm concerned, they should have or ought to have declined my reservation because they knew well in advance ( booked mid January for possession mid Feb ) that they had NO room available at check-in. the 2nd room had a view and a jacuzzi ( which had a back panel missing and the front was detached from the top ). not very enticing to look at nor use. the electrical sockets were missing covers and were wobbly - didn't use because i was afraid of electrocution. in any event, i was moved into the proper paid for accommodation the next day. there was an issue with the curtains. i was told that someone would repair them the next day. i used some chairs and fixed them. 2 days passed but no one came. the staff was eager to help but follow thru was lacking. on 2 consecutive days i had to ask for towels because either housekeeping forgot to replace them or had none available at the time they cleaned up. the hotel is located fairly close to the GEM and pyramid complex but it also abuts 2 major busy and noisy str

Loud music until midnight both night I stayed. WiFi not great, and they changed the code after 24 hours

The staff were very welcoming. The room was very cosy and oversaw the beautiful pyramids.

Very nice people working in the lobby helpful and the restaurant good food and nice manger master Jake’s