Western Suburbs Beach Vacations

Customers service was excellent. All staff very helpful.

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.

The experience was just ok. Especially since I had stayed at another JW Marriott property a week prior . Room service food was terrible- greasy. The bathroom could have been cleaner and the toilet water kept running.

Club Level was perfect - Gerald at club lounge hospitality desk was excellent very professional and attentive to his guests. Nice touch.

Hotel is good I stay one night it was okay because there was a club downstairs it was a little bit noisy and the second the food was terrible terrible very bad that there was no taste and I ordered the bring for me something else which is I was not happy at all And they don’t do refund they took money for me in advance and they are not doing refunding if somebody order the food first taste it then after that you can pay them before do not pay because they are not going to refund your money

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.

The experience was just ok. Especially since I had stayed at another JW Marriott property a week prior . Room service food was terrible- greasy. The bathroom could have been cleaner and the toilet water kept running.

Club Level was perfect - Gerald at club lounge hospitality desk was excellent very professional and attentive to his guests. Nice touch.

Customers service was excellent. All staff very helpful.

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.

Club Level was perfect - Gerald at club lounge hospitality desk was excellent very professional and attentive to his guests. Nice touch.

Hotel is good I stay one night it was okay because there was a club downstairs it was a little bit noisy and the second the food was terrible terrible very bad that there was no taste and I ordered the bring for me something else which is I was not happy at all And they don’t do refund they took money for me in advance and they are not doing refunding if somebody order the food first taste it then after that you can pay them before do not pay because they are not going to refund your money

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.

The experience was just ok. Especially since I had stayed at another JW Marriott property a week prior . Room service food was terrible- greasy. The bathroom could have been cleaner and the toilet water kept running.