Mojave Desert Beach Vacations

My new fav hotel and go to hotel . I won’t be staying anywhere else

10/10. Everything was perfect!

The Palazzo was clean and well appointed as expected with no shortage of dining possibilities. Forget about leftovers as there is no refrigerator other than the pay for nonsense and no microwave. The poolside Capri Cafe was nice relaxed outdoor dining with average at best breakfast items overpriced poorly prepared before considering the price to quality aspect. The crowds on the concourses were crowdedly clueless and obnoxious at times with no clue where they were walking or anyone in their midst in their path. My biggest gripe is the concierge help on information on how to park or where to unload in my oversized vehicle upon arrival. My rig is only a 23' long truck camper and 11.5" high, obviously too high for any parking garage and nowhere near being a large RV. You'd think i was the first traveler in an oversize vehicle to stay at the Palazzo/Venetian. I called weeks in advance knowing that and when I could finally get through to a human on 2 calls they were arrogantly of no help or advisement and said I would have to call Harrah's for which they won't give you the time of day unless you are booked there. Basically the concierges did not concierge and indicated I was on my own. I had to do my own research and a little AI to find the reasonably 1 mile away LINQ Promenade outdoor Parking Lot at 100 Albert Ave for $20 a day. That,s all they had to tell me. I wasn't advised me where to unload after 3 times round the block and was not welcomed to do so after I figured it out.

Awesome trip with easy access in and out of the resort.

Our stay was absolutely wonderful and the service was top tier except for checkout. I was called to checkout but there was some confusion with the guest in front of me as to which front desk associate was helping who. I was forced to go back in line and made to wait some more which was confusing and embarrassing.

Our stay was absolutely wonderful and the service was top tier except for checkout. I was called to checkout but there was some confusion with the guest in front of me as to which front desk associate was helping who. I was forced to go back in line and made to wait some more which was confusing and embarrassing.

10/10. Everything was perfect!

The Palazzo was clean and well appointed as expected with no shortage of dining possibilities. Forget about leftovers as there is no refrigerator other than the pay for nonsense and no microwave. The poolside Capri Cafe was nice relaxed outdoor dining with average at best breakfast items overpriced poorly prepared before considering the price to quality aspect. The crowds on the concourses were crowdedly clueless and obnoxious at times with no clue where they were walking or anyone in their midst in their path. My biggest gripe is the concierge help on information on how to park or where to unload in my oversized vehicle upon arrival. My rig is only a 23' long truck camper and 11.5" high, obviously too high for any parking garage and nowhere near being a large RV. You'd think i was the first traveler in an oversize vehicle to stay at the Palazzo/Venetian. I called weeks in advance knowing that and when I could finally get through to a human on 2 calls they were arrogantly of no help or advisement and said I would have to call Harrah's for which they won't give you the time of day unless you are booked there. Basically the concierges did not concierge and indicated I was on my own. I had to do my own research and a little AI to find the reasonably 1 mile away LINQ Promenade outdoor Parking Lot at 100 Albert Ave for $20 a day. That,s all they had to tell me. I wasn't advised me where to unload after 3 times round the block and was not welcomed to do so after I figured it out.

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

Our stay was absolutely wonderful and the service was top tier except for checkout. I was called to checkout but there was some confusion with the guest in front of me as to which front desk associate was helping who. I was forced to go back in line and made to wait some more which was confusing and embarrassing.

The Palazzo was clean and well appointed as expected with no shortage of dining possibilities. Forget about leftovers as there is no refrigerator other than the pay for nonsense and no microwave. The poolside Capri Cafe was nice relaxed outdoor dining with average at best breakfast items overpriced poorly prepared before considering the price to quality aspect. The crowds on the concourses were crowdedly clueless and obnoxious at times with no clue where they were walking or anyone in their midst in their path. My biggest gripe is the concierge help on information on how to park or where to unload in my oversized vehicle upon arrival. My rig is only a 23' long truck camper and 11.5" high, obviously too high for any parking garage and nowhere near being a large RV. You'd think i was the first traveler in an oversize vehicle to stay at the Palazzo/Venetian. I called weeks in advance knowing that and when I could finally get through to a human on 2 calls they were arrogantly of no help or advisement and said I would have to call Harrah's for which they won't give you the time of day unless you are booked there. Basically the concierges did not concierge and indicated I was on my own. I had to do my own research and a little AI to find the reasonably 1 mile away LINQ Promenade outdoor Parking Lot at 100 Albert Ave for $20 a day. That,s all they had to tell me. I wasn't advised me where to unload after 3 times round the block and was not welcomed to do so after I figured it out.

Our stay was absolutely wonderful and the service was top tier except for checkout. I was called to checkout but there was some confusion with the guest in front of me as to which front desk associate was helping who. I was forced to go back in line and made to wait some more which was confusing and embarrassing.

10/10. Everything was perfect!

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.