OCT East Water Park Beach Vacations

The floor in the rooms are dirty and smell like cigarette smoke.

Clean. Nice shower. Good AC. Friendly staff. Excellent location.

Exceptional service and a truly comfortable stay – this hotel exceeded all our expectations! The breakfast buffet was delicious and varied.

Upon arrival, we were disappointed that none of the hotel staff at the reception desk spoke Cantonese nor English. We resorted to voice translation on the phone, which was very inconvenient. Our reservation clearly indicated 3 adults, and housekeeping arrived with a rollaway cot bed; however, the cot was hard and squeaky. The reservation also indicated special refreshments for this room rate and nothing was provided except for a few cans of soda in the fridge. We were disappointed based on their advertisement and what was actually provided.

Staff was amazing. Super friendly and helpful. Hotel was was you expect, clean and spacious.

It’s fine. Closer to 4 star than 5

The room was clean and the property well maintained and staffed.

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

Clean. Nice shower. Good AC. Friendly staff. Excellent location.

Exceptional service and a truly comfortable stay – this hotel exceeded all our expectations! The breakfast buffet was delicious and varied.

Upon arrival, we were disappointed that none of the hotel staff at the reception desk spoke Cantonese nor English. We resorted to voice translation on the phone, which was very inconvenient. Our reservation clearly indicated 3 adults, and housekeeping arrived with a rollaway cot bed; however, the cot was hard and squeaky. The reservation also indicated special refreshments for this room rate and nothing was provided except for a few cans of soda in the fridge. We were disappointed based on their advertisement and what was actually provided.