Dubai Desert Beach Vacations

Spa What a lovely spa and amazing facilities. The massage was so so so good. I have never experienced a massage so good. It was lovely. The white Company products in the spa showers was great, they smell gorgeous 👌 Staff Staff are so friendly and helpful, helping with many things, never turn you down, they go above and beyond. Pool The pool area is breezy and relaxing 😎 Room size It was worth to upgrade to the bigger room Thank You Hyatt Regency Hotel Dubai Creek Heights

We booked several hotels for our stay in Dubai and used this hotel for the last night, booked 2 rooms but when we arrived for check in apparently only 1 was showing on their system. I then had to evidence my reservation so another room was booked for me. That wasnt pleasant. It wasn't a warm welcome or check in. Staff were professional but not friendly or nice so on that basis I didnt feel excited. I had to ask about events & facilities as this wasnt mentioned to me. I found that extremely odd considering it was quiet and not a single other customer was at check in or in the lounge area so they were not busy at all! Breakfast the next day was different. We had a host who kept coming over and checking on us, at one point I wanted to ask to leave us alone it was too much. I called to ask for late checkout and was told I would get a call back, I then waited 2 hours and then called again and was told yes until 4pm and theyre sorry this wasnt communicated. I called at 3.45 pm To ask for assistance with luggage and waited in my room rather than leaving my belongings. At 4.30 pm! I had a call asking if I wanted to extend my stay as I hadn't checked out, I explained ive been waiting for assistance with cases. The lack of communication really let it down, I wasnt happy at all. The pool was ok, nothing to shout about for this hotel for me sadly. Other than the toiletries in the bathroom.

The staff are well-trained and their treatment is excellent. The service is great, and the room is excellent. The cleanliness and other facilities, such as the spa, massage service, and food and beverage service, were all amazing. My experience was excellent, and I highly recommend this hotel

Very nice and clean Staff where vey helpful and nice Would definitely stay Again

Clean safe easy access staff very friendly you feel you are at home Thanks intercontinental you are very kind hope to see you very soon

We booked several hotels for our stay in Dubai and used this hotel for the last night, booked 2 rooms but when we arrived for check in apparently only 1 was showing on their system. I then had to evidence my reservation so another room was booked for me. That wasnt pleasant. It wasn't a warm welcome or check in. Staff were professional but not friendly or nice so on that basis I didnt feel excited. I had to ask about events & facilities as this wasnt mentioned to me. I found that extremely odd considering it was quiet and not a single other customer was at check in or in the lounge area so they were not busy at all! Breakfast the next day was different. We had a host who kept coming over and checking on us, at one point I wanted to ask to leave us alone it was too much. I called to ask for late checkout and was told I would get a call back, I then waited 2 hours and then called again and was told yes until 4pm and theyre sorry this wasnt communicated. I called at 3.45 pm To ask for assistance with luggage and waited in my room rather than leaving my belongings. At 4.30 pm! I had a call asking if I wanted to extend my stay as I hadn't checked out, I explained ive been waiting for assistance with cases. The lack of communication really let it down, I wasnt happy at all. The pool was ok, nothing to shout about for this hotel for me sadly. Other than the toiletries in the bathroom.

The staff are well-trained and their treatment is excellent. The service is great, and the room is excellent. The cleanliness and other facilities, such as the spa, massage service, and food and beverage service, were all amazing. My experience was excellent, and I highly recommend this hotel

Very nice and clean Staff where vey helpful and nice Would definitely stay Again

Clean room and fresh bedding every day. Excellent buffet breakfast and service by staff. Made us feel welcomed and appreciated the kindness and hospitality of all the staff members. Wonderful stay & will always keep coming back to this hotel.

They Really do not have enough stuff to do the work at restaurant

Very helpful and very accommodating at a stressful time. Great location and very close to the marina.

the best staff & hotel in Dubai am always at this hotel

The upgraded sea view room was spacious, great view of the beach and Bluewater Island/ Ain Dubai. There were no toiletries provided which was poor for a so called 5 star hotel. The lifts take forever, only three lifts in the entire hotel, expect long waits daily just to get up and down from your room. Pool area very dated, I would say the hotel is only a 3 star compared to other 5 stars ive stayed in within Dubai. I have experience of travelling here since the 2000s. The staff are very polite and helpful. Breakfast was good, evening meal was poor, limited choices usually roast chicken and beef stew not many other meat dishes, but more lentils and veggie options. This could be due to being out of the main season to be fair, but wont be coming back. Ok hotel, you pay for the location and views, just dont expect great variety of food, gym is great. You could get much better options for the same money. Good amount of supermarkets and food areas nearby as youre on the main JBR strip, well just across the road.