Edna Valley Beach Vacations

Poor service on check in, check out and enquiries. I stood in the queue to check out while 3 other customers were served. Check in experience was similar. Two staff then stood, chatted and ignored me. The air con in the room is noisy but is cold, which was appreciated. Well located and comfortable rooms.

The site is great, I was looking forward to getting parked, but when I arrived the Valet was rude and less than helpful — he could have turned the sass down when asked about the valet parking. I didn’t end up staying here, I decided to cut my losses due to that interaction, I feel as though the judgment from the valet implied that I was not an actual patron just because of the car I was driving (he promptly shut the gates to the lot after interacting with me). I would have loved to have stayed here, but I felt that I would rather not chance being looked down upon or treated as if I was too poor for the establishment based on my appearance or the appearance of my vehicle while on vacation.

Nice hotel in a great location. Room was a bit smaller than anticipated (king deluxe) but was nice nonetheless.

I suffer from a brain injury that makes me extremely sensitive to sound, so much so that my stay at the hotel due to the noise of installing a new HVAC in the home I share with my partner. Because of my noise sensitivity, the staff had to give me a different room than the one I booked because the AC in the original room was too loud. The 2nd hotel room was an upgrade but the hotel honored the day rate I had originally paid for. The kept me at the same rate when I extended my stay an extra night (the HVAC was still being installed. I was deeply grateful by the kindness extended by all the staff at the hotel.

Poor service on check in, check out and enquiries. I stood in the queue to check out while 3 other customers were served. Check in experience was similar. Two staff then stood, chatted and ignored me. The air con in the room is noisy but is cold, which was appreciated. Well located and comfortable rooms.

The site is great, I was looking forward to getting parked, but when I arrived the Valet was rude and less than helpful — he could have turned the sass down when asked about the valet parking. I didn’t end up staying here, I decided to cut my losses due to that interaction, I feel as though the judgment from the valet implied that I was not an actual patron just because of the car I was driving (he promptly shut the gates to the lot after interacting with me). I would have loved to have stayed here, but I felt that I would rather not chance being looked down upon or treated as if I was too poor for the establishment based on my appearance or the appearance of my vehicle while on vacation.