Sucia Island All inclusive Vacations

Got a room where the bathroom door lock didn't work.

Staff was friendly but hotel is definitely suffering from old age pains? Only one elevator functioning, water refill in fitness center non functional, burned out lightbulbs, etc. Main question for me arose because I was feeling poorly and ordered some Zicam from Amazon, which was delivered within two hours to the front desk but no one at the front desk bothered to phone my room to let me know. If not for a later email from Amazon with proof of delivery we might never have known it had arrived. I did not expect them to deliver it to our room, but the phone had a red light which would have been helpful.

Super location, parking just a block away. So clean and decorated very nicely.

The Hotel location is great and the hotel is clean, Food is ok. The hotel needs touch up and paint since its old.

The rooms are very basic - black and white. 2 out of the 4 staff were helpful. The one nice thing was the location. We had to leave very early when we checked out so a staff member suggested that we pre-order our breakfast. Well, it took 25 minutes for them to deliver the food so we could not eat or we would have missed our Lyft. Upon early checkout, the lady was pretty agitated when we questioned some unexpected RESORT/AMMENITY charges. Great location but will not return.

Great location and excellent dining options on the 16th floor.

I have only positive things to say about this hotel. All the staff were absolutely amazing. The room was as advertised, and the hotel design was absolutely gorgeous.

The Hotel location is great and the hotel is clean, Food is ok. The hotel needs touch up and paint since its old.

Staff was friendly but hotel is definitely suffering from old age pains? Only one elevator functioning, water refill in fitness center non functional, burned out lightbulbs, etc. Main question for me arose because I was feeling poorly and ordered some Zicam from Amazon, which was delivered within two hours to the front desk but no one at the front desk bothered to phone my room to let me know. If not for a later email from Amazon with proof of delivery we might never have known it had arrived. I did not expect them to deliver it to our room, but the phone had a red light which would have been helpful.

Super location, parking just a block away. So clean and decorated very nicely.

Great location and excellent dining options on the 16th floor.

Staff was friendly but hotel is definitely suffering from old age pains? Only one elevator functioning, water refill in fitness center non functional, burned out lightbulbs, etc. Main question for me arose because I was feeling poorly and ordered some Zicam from Amazon, which was delivered within two hours to the front desk but no one at the front desk bothered to phone my room to let me know. If not for a later email from Amazon with proof of delivery we might never have known it had arrived. I did not expect them to deliver it to our room, but the phone had a red light which would have been helpful.

I have only positive things to say about this hotel. All the staff were absolutely amazing. The room was as advertised, and the hotel design was absolutely gorgeous.

Super location, parking just a block away. So clean and decorated very nicely.