Valais All inclusive Vacations

Very neat rooms, and good customer service

Spacious, clean room with large en-suite shower room, although not too keen on the frosted glass wall through to the bedroom! Firm bed and pillows. Staff were friendly and efficient. Good situation for our visit to Plainpalais and the city centre.

Staff was great. Location and transport to airport was fast and courteous. A few things needed to be updated in my room but staff were quick to addresss.

The airport shuttle tricky you need to book in advance , it is not like the other airport hotels I paid 25 chf taxi fee

Amazing location and service

Wonderful stay with outstanding concierge service I had a wonderful time at this property. The energy of the place is so welcoming, and the room itself was beautiful, spacious, and comfortable. The view was nice, though the “lake view” is a bit too far away to really enjoy from the room. Aside from that, everything was perfect. Check-in was smooth and they even accommodated me early, which I really appreciated. The highlight of my stay was Vince, the concierge. He was absolutely amazing, helpful with every question I had, especially about navigating to the Glacier Express and getting around the area. His magical personality made everything feel easy and memorable. Overall, a fantastic stay that I would definitely recommend!

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

Everything was really perfect.