Northwest All inclusive Vacations

I arrived early. Very early and yet they accommodated me immediately with the perfect room so I could rest before the big game. Very very much appreciated.

The hotel was fine and well maintained. The room was clean and tidy but smelled like Marijuana. One night the smell became so intense that it woke me up with a headache and I had to turn on the ventilation fan to try and get rid of it. Not sure where it was coming from, perhaps an adjacent room, but it definitely made my experience less enjoyable. The hotel is also downtown, and I was on a lower floor, so there is a fair bit of "noise" that can be heard from the outside. Nothing out of the ordinary here but at times there were sirens from emergency vehicles, and similar noises you would expect in a city, that were loud enough to hear in the room. Overall it was a nice property and a comfortable stay but I felt I paid too much for the experience.

Unfortunately , we didn't have time to look around. Assistance was excellent. Bed very comfortable . Only negatives were: had to run water in shower a very long time before it got hot and toilet paper holder didn't stay attached. Wish we had more time to experience the environment.

Staff were very helpful! The valet staff were exceptionally friendly!

The property was nice and the room was comfortable. We experienced just a few inconveniences: It took a very long time for the hot water to get to our room on the 20th floor, so much so that we thought the hot water was broken. Also, housekeeping came very late (after 430p), so we were never able to get our room refreshed because we had always just gotten back from a busy day when housekeeping came. The restaurant/bar was very nice, but the bartenders were not very attentive: one evening they came by to tell us that the kitchen was closing and even after I asked for a dessert menu so I could order something, the bartended never came back to us. The bar was not busy that evening.

There was no microwave didn’t like that

Friendly staff and clean bathrooms

Fabulous view. Clean, no fee parking, room felt luxurious for the price