Bukooli All inclusive Vacations

Everything was amazing- The accommodations, the property decor, the staff like Adrian and Chef Luis were very personable and welcoming. Our room was upgraded from partial ocean view to full as we were celebrating our 23rd wedding anniversary, so that was a nice touch. We would definitely book again.

Wonderful Stay nice and clean staff was amazing

The facility is professionally maintained. The staff are very professional ss well. However swimming pool closes way too early.

Good hotel Friendly staff especially Rocco

Great establishment with great staff!

Hotel Review: A Frustrating Billing Experience Despite an Apology I recently booked two rooms at this hotel through Expedia and, unfortunately, encountered a frustrating and time-consuming billing issue. Despite clearly booking through Expedia, the hotel still charged my credit card directly for both rooms. When I brought the issue to their attention, they acknowledged the mistake and apologized—yet the charges remained. It ultimately took nearly a month to get the payments sorted out, causing unnecessary stress and inconvenience. If you plan to stay here and book through a third-party site like Expedia, I highly recommend you double-check with the front desk to ensure they do not also charge your credit card. While the staff was polite in their communication, apologies only go so far when you're still left chasing down a refund. The stay itself may have been fine, but the billing experience left a lasting negative impression.

I thank all the staff because the reception was pleasant and the cleanliness was maximum

It's a great hotel very centrally located. The service was great. The room was clean and quiet, and was a good place to retreat to. Space is a premium, and there was very limited drawer space in the room, but this is to be expected. The bathroom is small, but with a clever solution to getting natural light that I wish more hotels would use. The only issues we had were the placement of the makeup/shaving mirror in the bathroom, and the bathroom door. The vanity mirror is fixed to the wall at a height only suitable for individuals 6ft or taller. As a 5ft 3in woman, it was utterly unusable for me. It cannot be moved down. Additionally, in our room, the bathroom door could not be closed. It is a pocket door, but our lock did not work.