Hai Phong Municipality Adventure Vacations

Everything was great

Very nice clean hotel. The new girl Ling at the front desk was so sweet. It’s a quirky hotel which you can tell was built to fit in the space with some odd rooms that aren’t functional but that doesn’t matter. It’s nicely decorated, freshly painted, and very comfy.

Loved my stay here. Central location, amazing service, breakfast was nice and the room was lovely. The bed was comfortable, shower was great. I will be back!

This hotel is exceptional! Everything about it is outstanding, from the hotel decor, the breakfast, cleanliness and facilities. It’s also in a great position and everything is walkable. The only other thing I have to say, is that the biggest asset of this hotel are its staff.Everyone, from all the people working at reception, the cleaning staff and restaurant staff ( 10 stars to the egg chef!), could not have been more friendly and helpful. Nothing was too much trouble. Thank you 😊

This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.

Staff was amazing, clean rooms, great location.

This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.

Exemplary dedication by employees.

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

The room was clean and comfortable. The staff is SUPER friendly and helpful. This hotel felt like our oasis. The food, especially the breakfast buffet, was delicious. The spa is also excellent. I will stay here every time I am in Hanoi.

Very friendly, helpful and courteous staff. Location is convenient to explore the old city area.

The room was mostly good. The bathroom being completely transparent can be a problem if you want privacy from other people travelling with you. The drain in the shower was a bit clogged. The receptionist was friendly but forgot to give instructions for the breakfast so I was trying to find it for some time until I found someone to ask, and the breakfast is in a completely separate building a block or two away. By the time I got there it was mostly finished and the options were pretty limited. If all you need is a good bed for the night with wifi, it's fine.

Very nice clean hotel. The new girl Ling at the front desk was so sweet. It’s a quirky hotel which you can tell was built to fit in the space with some odd rooms that aren’t functional but that doesn’t matter. It’s nicely decorated, freshly painted, and very comfy.

Loved my stay here. Central location, amazing service, breakfast was nice and the room was lovely. The bed was comfortable, shower was great. I will be back!