Pacific States Adventure Vacations

We had an awesome view but was disappointed that there were no dressers to put our clothing in. The staff was great especially our housekeeper. Everyone was very friendly and welcoming. There was a perfect niche in the room for the coffee pot but it was just an empty space. It would be a great place to have a countertop for the coffee. There was electricity as well as an overhead light to see. We used our tray in the room and set our coffee pot on it and it worked wonderfully.

Amazing facilities, shops, beach access, bike route around Waikoloa. The whole area is serene, quiet, beautiful - not crowded with touting stores like nearby Kona. And overall resort design is beautiful and functional - is full of open areas to hang and still have tranquility. Full of marine life at the lagoon.

Clean rooms and great staff

Staff was courteous

Pool, pool bar were great. Friendly staff

The room was excellent and clean. The staff are nice and friendly. We requested a late check-out and we got it. Location is so nice.

Amazing facilities, shops, beach access, bike route around Waikoloa. The whole area is serene, quiet, beautiful - not crowded with touting stores like nearby Kona. And overall resort design is beautiful and functional - is full of open areas to hang and still have tranquility. Full of marine life at the lagoon.

The room was always clean. Susie at the front desk was so helpful and kind. I’ll be coming back

Staff was courteous

Amazing facilities, shops, beach access, bike route around Waikoloa. The whole area is serene, quiet, beautiful - not crowded with touting stores like nearby Kona. And overall resort design is beautiful and functional - is full of open areas to hang and still have tranquility. Full of marine life at the lagoon.

We had an awesome view but was disappointed that there were no dressers to put our clothing in. The staff was great especially our housekeeper. Everyone was very friendly and welcoming. There was a perfect niche in the room for the coffee pot but it was just an empty space. It would be a great place to have a countertop for the coffee. There was electricity as well as an overhead light to see. We used our tray in the room and set our coffee pot on it and it worked wonderfully.

We had an awesome view but was disappointed that there were no dressers to put our clothing in. The staff was great especially our housekeeper. Everyone was very friendly and welcoming. There was a perfect niche in the room for the coffee pot but it was just an empty space. It would be a great place to have a countertop for the coffee. There was electricity as well as an overhead light to see. We used our tray in the room and set our coffee pot on it and it worked wonderfully.

The room wasn’t great. We had to pull the bed out to get at plug ins. There was only one luggage rack and no room for two suitcases (and we only had carryons) in the bedroom. It was good there was a dresser, I unpacked into that. Many large gaps in the flooring. The kitchen was very minimally stocked, not even a plug for the sink to properly wash dishes or a washcloth to wipe up. One of the outside bar stools was so rickety as to be unusable and a shelf in the bathroom was coming out of the wall. Plus there are gaps behind the shelves so stuff can fall through. Hot water for the shower was basically non existent. We had it cranked to full hot every time and never had to turn it down. A couple of times it was lukewarm at best. Can only assume there’s a regulator of some kind because the taps for the sinks had hotter water. Lighting at night is lacking as well as room direction signage. Knowing where to find our room in the dark the first night was a challenge. All that said, the lobby area was great, banana bread, coffee, fruit and water dispenser wonderful. Having use of kayaks, the floating dock area and hot tub (a little small) were also great features and the views absolutely gorgeous. Staff were friendly and helpful, cleanliness and parking not an issue for us. Would we come back? Hmm, not sure.

Room was clean and staff was nice.