Pacific States Adventure Vacations

To start off the property didn’t have the room we reserved available upon checking in, they put us on a smaller room with a king bed and pullout sofa, keep in mind we had reserved two queen bed room. Since we were traveling with our two kids. They made it seem like they did us a favor for a supposed upgrade which wasn’t the case since after explaining to them we weren’t happy with the room they stated that’s all they had available. Also lady at the check in lobby was not the friendliest or most helpful. Second of all was the early morning construction work throughout the resort, they would start as early as 7AM and continue until 5PM. I understand work has to be done to keep up with maintenance and repairs but maybe a heads up while booking would be good. There was one person that really stood out for us and our trip that was Mr. Angel up in the front (valet). He was always welcoming and helpful with directions and good recommendations on places to visits, where to eat and spots to check out during our stay. Thank you Mr. Angel. Our overall rating for this resort during our stay would be a 2 ⭐️⭐️due to all the circumstances and lack of help and accommodation from the resort.

Stayed here many times. The odd floors have ice and

Everything went well. Just don’t plan to have a drink at the bar a glass of wine cost $22 kinda expensive.

Very close to universal Studios and offers free shuttle to and from the park

The location of this resort, right on the beach, just can't be beat. The pool is especially lovely and the restaurants were top notch. The rooms feel a bit older (ours had sort of a light musty odor) but I think that's from all the humidity. Our group of seven had a great experience staying here!

Close to the beach, shops and shuttle pickups for tours. I liked the refillable bottles and stations as I also brought my own refillable water bottles, however I wished they had more on other floors (as going down to the first floor can get very busy at times) as well as ice machines on every floor would be nice. Otherwise we enjoyed our stay.

No words to describe how perfect this place is, absolutely everything about it was outstanding!

The property is gorgeous. There is a lot to do there.

Everything went well. Just don’t plan to have a drink at the bar a glass of wine cost $22 kinda expensive.

Stayed here many times. The odd floors have ice and

Clean rooms and staff was very attentive. We enjoyed our visit in Waikiki.

To start off the property didn’t have the room we reserved available upon checking in, they put us on a smaller room with a king bed and pullout sofa, keep in mind we had reserved two queen bed room. Since we were traveling with our two kids. They made it seem like they did us a favor for a supposed upgrade which wasn’t the case since after explaining to them we weren’t happy with the room they stated that’s all they had available. Also lady at the check in lobby was not the friendliest or most helpful. Second of all was the early morning construction work throughout the resort, they would start as early as 7AM and continue until 5PM. I understand work has to be done to keep up with maintenance and repairs but maybe a heads up while booking would be good. There was one person that really stood out for us and our trip that was Mr. Angel up in the front (valet). He was always welcoming and helpful with directions and good recommendations on places to visits, where to eat and spots to check out during our stay. Thank you Mr. Angel. Our overall rating for this resort during our stay would be a 2 ⭐️⭐️due to all the circumstances and lack of help and accommodation from the resort.

Amazing tropical gardens, views of mountains and ocean, helpful front desk staff….. but rooms tired and rundown. Cockroaches greeted on the first day in kitchen area but seemed to disappear afterwards. Refrigerator needed defrosting. Crack between sink and fridge needed cleaning. Bathroom tiles have some mildew. Leaking sink. Issues reported and were addressed. Also, don’t recommend rooms directly under the reception area. Woken up early every morning to footsteps of staff and people seeking coffee and banana bread.

The location of this resort, right on the beach, just can't be beat. The pool is especially lovely and the restaurants were top notch. The rooms feel a bit older (ours had sort of a light musty odor) but I think that's from all the humidity. Our group of seven had a great experience staying here!