California Adventure Vacations

We were there for a music festival which was literally steps away. Amazing location! The view rooms a the best!

This resort was a great stay my only complaints would be it was a little outdated to me and my room had a lot of ants. Otherwise the staff were great! Parking was right outside your room and they had complimentary golf carts to take you across the resort if need be.

The hotel itself is beautiful. The finish superb and the location outstanding. I wanted to give a 5 star review based on that alone. However, our room was not cleaned for two days and when I went and made reception aware the supervisor was quite rude and intimated that I may have been at fault by not making the cleaners aware that I wanted the room cleaned!! I had left the light on for 2 days that said,’please make up my room’. Not sure what further measures were required! I was told that they couldn’t do anything about my room that day as the cleaners went home at 4 pm! It was now 6pm. I was so gobsmacked in an American hotel where customer service is king, to be given that response. They did relent and gave money off but I was really disappointed the way that it was handled. Also, on our first day the carpet throughout our floor had, what looked like, Shake n vac sprinkled all over it. Only problem. It was left like that for 2 days! It looked unprofessional in such a totally beautiful hotel to have white powder all over the carpet. All the guests on my floor were discussing it and mystified why this would be left this way and considered acceptable in such a prestige hotel. I wanted to really love this hotel experience and it has great facilities. It just needs better management and staff that care.

Great choice for Downtown San Francisco. It’s near everything, including BART

Location was prime and the front desk staff were always very nice, friendly and accommodating. We got a voucher for comp breakfast one day from the front desk which was really nice of them. I like that check out is at 12pm. We got a nice room too. The elevators were a bit slow at times 2/3 working but it wasn’t a big deal as the hotel is only 8 floors and we were on 5th. I wish the bar had longer hours, it is open from 4pm to 10 pm. Overall, I would definitely recommend this hotel.

We were there for a music festival which was literally steps away. Amazing location! The view rooms a the best!

This resort was a great stay my only complaints would be it was a little outdated to me and my room had a lot of ants. Otherwise the staff were great! Parking was right outside your room and they had complimentary golf carts to take you across the resort if need be.

My stay was very short, but we truly loved the resort.

Staff gave exceptional service and really friendly

I am a great wolf frequent customer and the only thing I can say this location needs a remodel in some areas

The hotel itself is beautiful. The finish superb and the location outstanding. I wanted to give a 5 star review based on that alone. However, our room was not cleaned for two days and when I went and made reception aware the supervisor was quite rude and intimated that I may have been at fault by not making the cleaners aware that I wanted the room cleaned!! I had left the light on for 2 days that said,’please make up my room’. Not sure what further measures were required! I was told that they couldn’t do anything about my room that day as the cleaners went home at 4 pm! It was now 6pm. I was so gobsmacked in an American hotel where customer service is king, to be given that response. They did relent and gave money off but I was really disappointed the way that it was handled. Also, on our first day the carpet throughout our floor had, what looked like, Shake n vac sprinkled all over it. Only problem. It was left like that for 2 days! It looked unprofessional in such a totally beautiful hotel to have white powder all over the carpet. All the guests on my floor were discussing it and mystified why this would be left this way and considered acceptable in such a prestige hotel. I wanted to really love this hotel experience and it has great facilities. It just needs better management and staff that care.