Luzon Adventure Vacations

When we arrived there were a band playing in the lobby, we could hear or talk to the reception desk in a normal voice, we almost had to yelling to each other. Before they had band played at the upstairs where they have a stage for them. Lobby is for the guests to get service. We love music and think it is a good idea and very nice to the guests. But what about when guest need to talk to the front desk?

Poor responses from staff and Management. worst experience

Great place to stay. Staff is very helpful. Restaurant pricing is on the high side. Shower drained slow and hot shower water was inconsistent. Other than that, excellent!

Customer service was great and facility outstanding.

When we arrived there were a band playing in the lobby, we could hear or talk to the reception desk in a normal voice, we almost had to yelling to each other. Before they had band played at the upstairs where they have a stage for them. Lobby is for the guests to get service. We love music and think it is a good idea and very nice to the guests. But what about when guest need to talk to the front desk?

Customer service was great and facility outstanding.

First off , the staff.. so so amazing. I had gotten food poisoning from a tour I did, and they were so helpful keeping me hydrated and had tablets to let me enjoy my vacation. The food options were great, many options. This can just be your stay without ever visiting town. The view was jaw dropping everyday. Aircon was strong , even had to turn it off it got so cold. Room was well kept , and no issues with mosquitos unless you kept door open. Cons might be the cost of getting into town, cost 2.5k per way. So plan for that cost as fuel prices are taking a toll on transport. Also there is a 22 percent tax on all food, but the prices of food are cheap enough that you don’t notice. The complaints I see online don’t seem fair. They are very misguided. This is a five star stay. They have great activities , and amazing amazing spa. Only $15 for the top massage for 2 hours and scrub. I will stay here again, only difference is I’ll rent a car as you are hour outside of coron town.

When we arrived there were a band playing in the lobby, we could hear or talk to the reception desk in a normal voice, we almost had to yelling to each other. Before they had band played at the upstairs where they have a stage for them. Lobby is for the guests to get service. We love music and think it is a good idea and very nice to the guests. But what about when guest need to talk to the front desk?

Great place to stay. Staff is very helpful. Restaurant pricing is on the high side. Shower drained slow and hot shower water was inconsistent. Other than that, excellent!

They need to fix the air conditioning in the front lobby. Otherwise everything was great. Will be back again.

Poor responses from staff and Management. worst experience

When we arrived there were a band playing in the lobby, we could hear or talk to the reception desk in a normal voice, we almost had to yelling to each other. Before they had band played at the upstairs where they have a stage for them. Lobby is for the guests to get service. We love music and think it is a good idea and very nice to the guests. But what about when guest need to talk to the front desk?