COVID-19 travel guide

Car rental companies are enhancing routine cleaning procedures and putting new processes in place to help to protect you and the staff when you pick up your vehicle.

New cleaning procedures for vehicles

Many car rental companies have introduced multi-step, certified, and rigorous techniques for cleaning vehicles after each rental. Many companies have also been paying special attention to deep cleaning interior customer touch points such as seats, steering wheels, door handles, and other hard surfaces.

Contactless pick-up

In some cases, you can check in and manage your reservation online, allowing you to skip the rental counter completely and head straight to the car. Some companies are offering contactless ways for you to retrieve a car, including curbside pickup and delivering the vehicle to you directly.

Social distancing and increased sanitization of common areas

In some locations, car rental companies are using floor markers to promote social distancing and sanitizing common areas such as counters, doorknobs, and kiosks several times a day. However, we still encourage you to bring your own personal supply of hand sanitizer and sanitization wipes if possible.

Health screenings and protective equipment

Many companies are conducting temperature checks on staff members before they’re allowed to begin their shift and providing masks, gloves, and other protective equipment as needed. Some companies have also implemented protective barriers between you and the staff.

Time between rentals

In some cases, car rental companies are increasing the time between reservations to allow ample time to clean and prep vehicles for the next driver.