The South Waterpark Vacations

Room was not ready at check in time. WiFi would not work. Hot tub was cold.

Nice property, very friendly staff, could have a bit more opportunities for entertainment but if not, Orlando has tons of options.

Let me start by saying I've been a Marriott Bonvoy member for over 6 years, and I've stayed at this hotel many times over those years. This stay was not so great. Our room was nice, and on the top floor; however, we were right across the hall from the two service elevators. EVERY time the elevator would start to move we'd hear one bang. EVERY time it stopped, we heard two bangs. Imagine that this went on for 3 nights! We couldn't move room because of the Texas College Football Game, the hotel was booked. In addition, our toilet ran non-stop for all 3 days. Needless to say, we didn't get a lot of sleep. This hotel has it's own huge parking lot, yet our stay required $40 per day for self-parking. Completely un-necessary and EXCESSIVE. I live in Miami, and I can tell you that Miami International Airport is always packed, and it doesn't cost more than $25 per day. In addition, this hotel now charges $45 per day resort fee. During our stay, the temperature was in the mid 30's and 40's. We didn't use one amenity at all, we were at the parks. So, my $500 stay turned into an additional $300 ($800 total), and I didn't do anything but park there. I expect more from Marriott than to extract needless money from me, and for no good reason.

Always a pleasure staying here!

Always a pleasure staying here!

Always a pleasure staying here!