Greater South Lyon Waterpark Vacations

No mention of the cleaning pack you are entitled to at check in - we had to ask (and only knew about it as we had stayed before). Would be good if bread/croissants could be delivered to the apartments rather than collecting at reception. Despite being told we could park anywhere in the covered parking we still had a note left on our car asking us to remove it - some better organisation would be good

Ski slope in front of Hotel. Staff is just wonderful and kind.

Nice and clean rooms, good breakfast

We had a lovely stay in the 2 bedroom apartment on the top floor of the residence. We picked a Mountain View and it was a stunning view over the mountains! The sofa bed in the apartment was very large and comfortable and so were the beds. Very bijou kitchen but was fine if not cooking much. Could have benefited from an oven. Had a Spar supermarket below but limited choice and quite expensive. Could have helped if the residence had its own bar and restaurant. Not sure it felt like a five star rated hotel. The area itself in April wasn’t brilliant for ski in ski out but I expect much better in peak season. We managed to ski out but not back as this lift was closed. The free shuttle bus was on time but was absolutely crammed full of people, even to the point you couldn’t get on when returning from the slopes to the hotel. A good 10-15 min walk into the main area of Flaine. We found it to be a little disappointing for places to eat or bars to have a drink. We ended up at the Rockypop hotel every evening for a drink. Not great for Apre ski if that is what you are after Or gourmet dining. Very limited choice.

One of the most accessible ski hotel/residences we have ever stayed at. The carpets to the learner slopes are no more than 30 paces from the boot room door. The property has lifts to and from the ski school, the boot room lockers are enormous (plenty of room for helmets, boots, gloves, skis, poles - all heated) The spa facilities are also super accessible from the lifts with robes and slippers in each room. We didn’t eat at the hotel as we were in the residence but the drinks menu and lobby bar were excellent.

The room was well organised. The facilities were good and the staff were very friendly.