Cancun South Ski Vacations

Maravillosas vacaciones

Great hotel.

Se paga mucho y necesita más mantenimiento en la playa y los cuartos

The resort is dated and needs a refresh. A/C was not working very well

Didn’t like the fact that you have to make reservations for dinner. Had to go to dinner extremely early or late or had to take whatever was available. Was our anniversary and the tv had congratulations but a different last name. The sealing was leaking near the bathroom. Also had problems with the tv not sure if it was the service or the tv control working slow. Also the bathroom amenities could get improved. I did like that the housekeeping department did downturn

Maravillosas vacaciones

Se paga mucho y necesita más mantenimiento en la playa y los cuartos

The resort is dated and needs a refresh. A/C was not working very well

Okay so this review would have been 5 star if it wasn’t for a few eye sore and moody front desk staff. When my girlfriend and I arrived we went to front desk to inform my girlfriend is joining me. I booked a beachfront view room with king bed. The staff quickly charged me $50 for each night to add my girlfriend. I said okay so what’s included with my stay since I’m paying an additional $50. The staff responded firm and annoyed saying nothing. We didn’t ask for additional towels or pillows. Besides the pools there was no other amenities to use. You had to pay for everything which I’m okay with but didn’t see the justification of an additional $50 a night. My room bathroom was outdated, rusted bathroom fixtures and with a hairdryer defect. I was not going to have the small things affect my stay. Moving on, there was construction outside near the pool which was an eye sore. Now let’s talk the positive side of my stay. Pool staff and cleaning staff were very helpful and hospitable. They made my girlfriend and I have an amazing time with their service. We had breakfast one time at the hotel. You can get a much better experience at a restaurant near the hotel. We had an amazing oceanfront view and enjoyed the sunrise from our patio. Comfortable beach setting by the hotel beach area. The hotel is very close to 2 good restaurants. We enjoyed breakfast and dinner at Capri. Lunches we enjoyed at The Surfin Burrito.

Se paga mucho y necesita más mantenimiento en la playa y los cuartos

Maravillosas vacaciones