East Houston Ski Vacations

The staff were very friendly and nice!! My suite did not have any hand soap or towels. House Keeping was there in two minutes. I customer service was on point.

Good hotel, staff and room were nice.

Every detail is perfect at the Lancaster. I’ve stayed many times over the years and forget just how good it is, from free snacks in the room to a delicious full breakfast, down to the small details like Frette towels, Bulgari soaps and a beautiful art collection. Convenient location and friendly staff. Highly recommend.

Everything I say is if course my experience. A lot I will share is solely to inform what they will be prepared for. Overall my experience was good. Upon arrival I was greeted.. The hotel clerk was very nice and he explained everything well. He was very informative and detailed. The hotel is gorgeous and i eventually learned of everything the hotel offers closer til when it was time to leave. The rooms are decent size and clean. The bed is comfortable and they provided fluffy pillows. A little more firm would’ve been more to liking. However, I defiantly got my sleep. Now it will be hot when you exit the elevator. My room was hot when I arrived. I had to turn the air on and it quickly cooled off. The air might have been off because the room wasn’t being occupied. The had good Wi-Fi. The maids were nice and quick with getting things we asked for. It was very affordable. The only things that I didn’t like was the Diner/kitchen area was closed so that sucks… and then service from a clerk on one of those nights I stayed. They do have parking .. there is a parking fee depending on what day you’re there and they’re outside….

Overall great service. Hotel had some age to it and the pillows were hard.

We only stayed one night, but the room was clean and the staff was incredible and extremely welcoming.

10/10! Everything was great from start to finish. Highly recommended

The staff were very friendly and nice!! My suite did not have any hand soap or towels. House Keeping was there in two minutes. I customer service was on point.

Rooms & Lobby was very clean

Good hotel, staff and room were nice.