Catalina Island Ski Vacations

Great location. Clean rooms. Easy parking. Garage across street.

We’ve stayed at the Westin St Francis multiple times over the years and always looked forward to returning. Unfortunately, this once grand old hotel is grand no more. The Powell street lobby entrance has been invaded by a huge bar/lounge that looks cool but doesn’t open until 4pm. It takes up a lot of prime real estate in the hotel and serves no real purpose for the better part of the day. To check into the hotel you now enter on Geary into an area that feels temporary, kind of like the vibe you get at an airport gate under construction. It’s just very disjointed. The fake cherry trees and fake flower wrapped columns in the lobby are tacky, and dusty. Two of my family members had sneezing fits while standing under the faux blooms. They chuckled about the paper flower pollen being particularly bad this time of year. The hotel has also done away with any lobby seating. Your only hope of seating is in the garden cafe, which makes it feel a bit like a Greyhound bus station. Some of the registration staff were better at their jobs than others, who seemed generally malcontent. We stayed in the Tower this trip; the best part was the amazing view from our room and the super fast glass elevators. Happily, the mattresses are wonderful. Our room was ok but could use a refresh. One family member found litter in his room. Thinking back on past stays, maybe the rooms were always a bit outdated but the majesty of the hotel overshadowed any shortcomings. Sadly, for us the magic is gone.

the credit card machine was not working properly at checkin- instead of trying to resolve it the host was acting like it was my cards that were not working.

This hotel is located in a very central safe place in Fisherman's Wharf where you can walk to just about anything. Breakfast buffet was extraordinary. Warm outdoor pool and spacious rooms. Would highly recommend!

Great location and perfect choice for a family or couples excursion.

If you ever have the opportunity to stay here, I would highly recommend it. Everyone was helpful, kind, and went the extra mile. Beautiful property, wonderful food, and within walking distance of fun and exciting restaurants, shopping, and events!

Great location and perfect choice for a family or couples excursion.

Great spot

This boutique hotel just re-opened. Everything is very chic and squeaky clean. It was very lightly booked when I went so the staff were incredibly attentive. They're still working a few bugs out, but everything was pretty smooth. For example, there weren't instructions on parking, but when I arrived, I called their number. Instead of finding myself on hold, someone answered immediately and opened the garage remotely in seconds. The location is a block from the restaurants and H-Mart in Koreatown. I'd definitely stay here again. I'd be even more inclined if I could book a room with an adjustable-height desk and chair, or if they had another ergonomic space to get work done. Also, the rooftop is amazing, but could do with a few movable umbrellas so that one can rest or work or play games without getting burnt by the sun.

Staff was very nice and helpful

We’ve stayed at the Westin St Francis multiple times over the years and always looked forward to returning. Unfortunately, this once grand old hotel is grand no more. The Powell street lobby entrance has been invaded by a huge bar/lounge that looks cool but doesn’t open until 4pm. It takes up a lot of prime real estate in the hotel and serves no real purpose for the better part of the day. To check into the hotel you now enter on Geary into an area that feels temporary, kind of like the vibe you get at an airport gate under construction. It’s just very disjointed. The fake cherry trees and fake flower wrapped columns in the lobby are tacky, and dusty. Two of my family members had sneezing fits while standing under the faux blooms. They chuckled about the paper flower pollen being particularly bad this time of year. The hotel has also done away with any lobby seating. Your only hope of seating is in the garden cafe, which makes it feel a bit like a Greyhound bus station. Some of the registration staff were better at their jobs than others, who seemed generally malcontent. We stayed in the Tower this trip; the best part was the amazing view from our room and the super fast glass elevators. Happily, the mattresses are wonderful. Our room was ok but could use a refresh. One family member found litter in his room. Thinking back on past stays, maybe the rooms were always a bit outdated but the majesty of the hotel overshadowed any shortcomings. Sadly, for us the magic is gone.

If you ever have the opportunity to stay here, I would highly recommend it. Everyone was helpful, kind, and went the extra mile. Beautiful property, wonderful food, and within walking distance of fun and exciting restaurants, shopping, and events!