Suwakyo Promenade Ski Vacations

Japanese style breakfast was great.

Close, clean reliable and friendly staff.

Our stay here was amazing. Amenities were excellent and staff were lovely

Excellent staff, great location and rooms are equipped with everything!

Loved, loved, loved this hotel. It was a 4 minute walk to Hamamatsucho station which is on the Yamanote line and away from the hustle and bustle. Although there is a train line next to the hotel you don't hear them after certain time. The staff were absolutely amazing! We first went to the wrong hotel and one of the staff members gave us directions to the right hotel but then got on his bicycle and followed us to ensure we were going to the right hotel. The staff were so kind, super helpful and responsive. I would definitely recommend this hotel and would stay there again. I booked the Japanese style room was was big for 3 of us and enough space for our suitcases. It has a washer/dryer in the room which was convenient. 7/11 and 2 Lawson's just around the corner. 800m walk to the Tokyo Tower which has a nice restaurant.

They catered to 99 years old guest to make soft rice in the morning for his breakfast.And out of way to make it easy for wheelchair guest. Thank you.

The hotel is centrally located, modern and very clean. Upgrading to Premier Grand was definitely worth it. The room was large with lots of seating and space including a large shower. Access to the Premier Grand lounge was a highlight. It is spacious and even when busy there is lots of open space around you. Food is very good with lots of options. Everywhere you go there is friendly staff all willing to help you. Service is the best I’ve experienced in any hotel I’ve stayed at. My only negative comment is about the WiFi. It is dreadfully slow in all areas of the hotel. Most times I switched it off and used my data. Don’t let this minor deterrent affect your decision to stay at KEIO Plaza, it is a fabulous hotel.

The hotel was perfect in every way possible. The staff were absolutely amazing and the room was fabulous ( a corner king room). It was a lovely way to spend time in Tokyo.

Japanese style breakfast was great.

Great location, spacious rooms and love the Onsen.

Everything was nice and clean felt very roomy with good space

The room and hotel was very clean. I have stayed in a several off-brand hotels, and sometimes I find that off-brand hotels are not so clean. However, slash kawasaki was VERY clean. I was quite happy about this. Even when I checked in and arrived on my floor, there was a worker cleaning the baseboard. The hotel breakfast was great. It was not only delicious, it was very filling and well-made. I enjoyed the adjustable bed and projector. Checking out was easy, and I was able to settle my final bill by scanning a QR code in the room. This is especially helpful to anyone whose Japanese may not be too advanced.

Staffs were very welcoming and courteous and very helpful. A great place to stay and very close to Haneda Airport. Will surely consider this hotel again in the future.