Al Futaisi Ski Vacations

The hotel is outdated and need some renovations. We arrived pretty late and the room that we were given at first did not have working shower and AC so the first night was not pleasant. We changed the room to another one for the second night that was better but the lighting was not working so it had to be fixed again. Overall it’s satisfactory if u do not plan to spend a lot of time in the room . The breakfast was good though

Very nice hotel within an office tower. The hotel starts on the 18th floor. Very nice views, very nice rooms. Welcoming staff.

Excellent all the services

Cleanliness, great staff

Great hotel, but there were two things that I didn't love. The pool is super shallow, you can barely swim in it, and when I ordered room service they wanted to charge me about 50% more than the prices showed. Not great. I don't think I would stay here again

Very nice hotel within an office tower. The hotel starts on the 18th floor. Very nice views, very nice rooms. Welcoming staff.

Excellent all the services

Cleanliness, great staff

Room was clean, spacious with good facilities. Staff was helpful and kind. Only downside is the breakfast. First day not too bad, but afterwards all days the food was almost stale. Pancakes hard, french toast hard as rock, watered down ful/tamis, even pastries were soggy. The only fresh item was fruit and milk. I fed back to restaurant chef and then another chef but nothing got done. I have recorded my feedback at checkout but have had no responses so far. I would suggest don’t book with breakfast. There are a number of patisseries within 2-5 min walk and cafes as well. You are guaranteed much better experience outside.

i need an invoice, where can i get it?

Very nice hotel within an office tower. The hotel starts on the 18th floor. Very nice views, very nice rooms. Welcoming staff.