Tuan Chau Island Ski Vacations

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

The friendly staff mostly compensates for the lackluster amenities, furnishings, and location. The "king" bed is really two twin mattresses pushed together leaving an uncomfortable gap in the middle. The window in the bathroom was ill-fitted and didn't close completely, resulting in a draft on chilly nights and noise from the street outside. However, the staff were friendly and attentive at all hours.

Was in a two room suite for more than 5 days. It’s on the expensive side (using Vietnamese standards) For that, you get slightly more space than the cramped guest rooms in smelly Old Quater hotels. But visiting tourist attractions takes a slightly more time and negligible Grab ride cost. So budget your time accordingly. Inside room amenities are all there but quite old.(my shower head had about 1/2 of water nozzles blocked by years of mineral and calcium build up). Hallways had old dingy carpeting and had bit of an odor. Restaurant food didn’t look appetizing. (Much better food options outside). Service when requested was prompt and genuine.

Great low cost option. Great staff. Thanks to Sofia for helping organise activities for us. Good breakfast.

Beautiful hotel in the middle of Hanoi Old Town. Room was relatively small compared to others I had stayed at but I think that's pretty normal for Hanoi. My room was really quiet, despite the location. Bed was super comfy. Staff were absolutely amazing. Sky Bar was gorgeous with lovely views - too cold to try the pool unfortunately!

Was in a two room suite for more than 5 days. It’s on the expensive side (using Vietnamese standards) For that, you get slightly more space than the cramped guest rooms in smelly Old Quater hotels. But visiting tourist attractions takes a slightly more time and negligible Grab ride cost. So budget your time accordingly. Inside room amenities are all there but quite old.(my shower head had about 1/2 of water nozzles blocked by years of mineral and calcium build up). Hallways had old dingy carpeting and had bit of an odor. Restaurant food didn’t look appetizing. (Much better food options outside). Service when requested was prompt and genuine.

Beautiful hotel in the middle of Hanoi Old Town. Room was relatively small compared to others I had stayed at but I think that's pretty normal for Hanoi. My room was really quiet, despite the location. Bed was super comfy. Staff were absolutely amazing. Sky Bar was gorgeous with lovely views - too cold to try the pool unfortunately!

Great location and very friendly reception staff especially Ly and Skye. Highly recommend

Clean, friendly, and efficient

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

Clean, friendly, and efficient

Staff went completely out of their way to help at every opportunity