Austria Ski Vacations

I booked a Superior Room for a better Alps view and requested a room not facing the train station and early check-in in advance. I understand these requests aren’t guaranteed, but I would appreciate to received a reply. The room was nice, but it faced the train station and train noise was noticeable. The view included both the Alps and the station. Had I known, I would have booked a Classic Room at a lower price, as the experience would have been similar. Staff was polite but impersonal and kind of disconnected from guests. Location is convenient, though the surrounding area was not the cleanest.

The view from our bed was breathtaking! The hotel is fantastic -- don't skip the golden pool and sauna -- and the location couldn't be better.

Our room was wonderful. We looked out over the river towards old town. Even though we were directly above a busy road, we did not hear it due to the high quality windows. It was easy to walk to Innsbruck Old Town and enjoy a beer. Behind the hotel is an excellent pizzeria. Their pizza is the best. Parking was easy, and the breakfast was delicious. We will stay here again.

Hotel was perfect location for both being in the city centre for the old town and train station for visiting town near Innsbruck. Hotel was spotless, quiet when in your room and breakfast was good.

I stayed here last week with the family and friends for a ski trip. Our room was really spacious which was great for the four of us especially on a day when the kids were too exhausted to go out for dinner so we ordered takeout one night. The location was perfect and only about five mins from the slopes. The pool area was lovely and well needed by all of us after skiing all day. The staff were generally really friendly and welcoming. We had a little incident with a dinner booking on our first night as when we turned up for a reservation we’d made about an hour before they’d accidently given the table to another group of seven. We then had to wait about 20-30 mins for a table to be sorted out and although the lady who seated us we very apologetic we then felt rushed by the waiter as the kitchen was due to close. Had we been seated at the time of our reservation that would not have been an issue. The waiter was then quite huffy with us even though it was not our fault. Given the price of the meal this was very disappointing so we did not stay for dinner any other night during our stay. The only other negative is oddly our used glasses in the room didn’t seem to be getting changed despite the room being made up daily. That said we would still definitely stay here again. Overall it was still a lovely experience and those little niggles did not spoil what was a great stay.