Indian Island County Park Romantic Vacations

Hotel was clean . Valet people were very nice. partial view room was great nice to see people walking on the boardwalk. We would stay there again.

My stay at The Plaza was absolutely unforgettable and worth every penny!!! If you have the Plaza on your top choices, choose the Plaza, you won’t regret it. From the moment I arrived, the customer service was exceptional. The staff was incredibly kind, attentive, and always willing to help with anything I needed. The room was stunning, elegant, and beautifully maintained. The bedding was unbelievably comfortable, making it hard to get out of bed each morning. I also loved the bathtub, and the fact that the water gets wonderfully hot was a huge plus because that is exactly how I like it after a long day in the city. The spacious closets were another luxury touch that made the stay feel even more elevated. The 24/7 room service was delicious and so convenient, which made relaxing at the hotel even better. The location truly cannot be beaten. Being directly across from Central Park and steps away from some of the best high-end shopping in NYC made the experience even more special. The Plaza is truly a gem of New York City, and I cannot wait to come back!!!

Twice hotel personnel either called or came to the door to ask if we needed anything and how things were going. Exceptional hotel and staff.

Lobby is great. Elevators are a mess. Rooms are painted tacky and the staff at 5:30AM could not check me out - email or print the invoice. I had to call again. Lobby is the best part. Everything else is like staying in a motel. No water in the room or at checkin.

Note that there is another Riu hotel just a couple blocks away.

The hotel is beautiful and in unic place the stuff provides an outstanding service starting from valley parking, at front desk, at pool, in restaurants! It was my husband’s birthday. We got Champagne and sweets! Wish to come again. Highly recomended.

My stay at The Plaza was absolutely unforgettable and worth every penny!!! If you have the Plaza on your top choices, choose the Plaza, you won’t regret it. From the moment I arrived, the customer service was exceptional. The staff was incredibly kind, attentive, and always willing to help with anything I needed. The room was stunning, elegant, and beautifully maintained. The bedding was unbelievably comfortable, making it hard to get out of bed each morning. I also loved the bathtub, and the fact that the water gets wonderfully hot was a huge plus because that is exactly how I like it after a long day in the city. The spacious closets were another luxury touch that made the stay feel even more elevated. The 24/7 room service was delicious and so convenient, which made relaxing at the hotel even better. The location truly cannot be beaten. Being directly across from Central Park and steps away from some of the best high-end shopping in NYC made the experience even more special. The Plaza is truly a gem of New York City, and I cannot wait to come back!!!

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

Very basic and worn room with comfortable bed and soaking tub. Toilet was running through the stay and can hear neighbors easily.

The hotel is beautiful and in unic place the stuff provides an outstanding service starting from valley parking, at front desk, at pool, in restaurants! It was my husband’s birthday. We got Champagne and sweets! Wish to come again. Highly recomended.

Best staff of any hotel I’ve ever stayed in

Note that there is another Riu hotel just a couple blocks away.

Twice hotel personnel either called or came to the door to ask if we needed anything and how things were going. Exceptional hotel and staff.

Beautiful hotel with friendly staff in a convenient location!