Panduwasnuwara Romantic Vacations

Spacious clean rooms with sea view

A little difficult to find but a great little spot in the heart of the city. Our room was lovely, very clean and the staff were very attentive. Food was very nice, if a little pricey

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Room needs updating.

Great hotel with very friendly staff

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Our four night stay due to availability though booked in different rooms was upgraded to a suite with complementary club benefits. Check in was fast, staff are very friendly and want to please guests. Suite is large with a beautiful view of the ocean and the city. It is a new hotel, close to restaurants and shopping.

Spacious clean rooms with sea view

Great staff. Smaller boutique hotel had thenfeel.of personal service

The older building has slight smell of damp. The new building is fresh and clean.

The room was excellent clean and tidy, but our room was just above the dining/ restaurant area they had loud music on from 7am which woke us up, the location is super with great views, we wanted to try catch of the day (fish) meal. Waiter told us it will take 25min but took an hour, but wasn't sure if it was fresh or frozen, lovely staff, and good location with great views.

The older building has slight smell of damp. The new building is fresh and clean.