Nanyo Romantic Vacations

Average stay. Room smelled like feet. Lift was slow. Had welcome drink on the ground floor was was told it can only be consumed in the lobby. Hotel was quite strict with check-in time. Staff was pleasant to deal with.

Nice room, quite/privite automosphere and beautiful view

Nice ryokan hotel located at the hillside with great view. A simply cosy dinner was served in room and the breakfast buffet was great in main dining area. The condition is run down but most part of the premise is well maintained. Some parts e.g. kids playroom and the indoor onsen are not clean.

Loved the room, friendly staff, great hot spring water, amazing and delicious breakfast and dinner!!

Excellent property with fantastic sea views. Very co-ordial staff and helpful. Overall we had a fantastic stay at the resort. The maisonnette where we stayed at, had breathtaking views of the Beppu bay especially during sunrise. It also had private onsens which were very well maintained giving us a great way to experience onsens! Having said that, I do think that having cold milk vending machines would definitely add to the onsens experience.

Staff and facilities were great!!!

Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time!